Emotional intelligence (EI) refers to the ability to identify‚ control and assess emotions. It is a critical tool needed for communication with union and management team members. The ability to be able to identify and control not only your own emotions with team members but also being able to assess and identify and correctly respond to others emotions is one of the key factors in labor negotiations. There are five major categories of emotional intelligence skills that people should be keenly
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February 10‚ 2013 ASMT W4b (R) ASMT W4b (R) Why Emotional Intelligence Is Not Essential for Leadership C6 p.171 Mitch McCrimmon‚ the author of “Why Emotional Intelligence Is Not Essential for Leadership”‚ presents an argument contrary to that of Daniel Goleman’s claim that leaders must be emotionally intelligent to be effective. He even ventures as far as calling Goleman’s theory harmful. “The bottom line is that emotional intelligence is more important for management than leadership” (Rowe
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Organizational Behavior Dennis Gillispie BUS 610 Organizational Behaviors Instructor: Gary Shelton Date February 11‚ 2013 Abstract Organizational behavior may be defined as the investigation of the behavioral factors that affect modern organizations and their management at the individual‚ group‚ and organization-wide levels. Although managers supervise many activities as they direct employees of difference task. Organizational behavior mainly concentrates on the people side of a business
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Emotional Intelligence is the ability to identify and manage the emotions of others and your own. While in the field of nursing it is vital you use your emotional intelligence skills to understand the emotions of a patient and utilize these perceptions to manage patient situations to be able to give effective patient care. Emotional Intelligence has become more and more of a focus element for having the skills to be a nurse‚ and is more important in the nursing profession then it was before. The
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Emotional Intelligence So this is a story of a boy who got straight As in both his PMR and SPM‚ was awarded a scholarship to study in Imperial College London‚ got a First-Class honors in his Final Year Examinations‚ finished his PhD in Medical Sciences and on his first job interview‚ he failed miserably. Why is that so? How can a man of such great intelligence fail? The answer is simple‚ he did not have the character‚ drive not to mention personality failed to reach the requirements or he failed
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painful slide home. The very next play‚ he can get so frustrated because the ball bounced out of his glove. These are examples of emotional intelligence. Everyone has ups and downs in their life‚ and they can happen in any situation. Life is like a rollercoaster. Emotions are like a box of chocolates‚ you don’t know what to expect next. Having emotional intelligence can help you in many ways. It helps you understand emotions and why they always
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PERSONAL COMPETENCE SELF-AWARENESS 1. Emotional Awareness-- People with this competence: Know which emotions they are feeling and why Realize the links between their feelings and what they think and say Recognize how their feelings affect their performance Have a guiding awareness of their values and goals 2. Accurate Self-Assessment -- People with this competence: Are aware of their strengths and weaknesses Reflective‚ learning from experience Open to candid feedback‚ new perspectives
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Assertiveness & Emotional Intelligence Have you ever found yourself sympathizing with someone that you may not know much about? Or maybe you wonder where you got your leadership skills and why its important to express your opinion to others. These actions are often involuntary and are performed without much thought. This narrative is specifically to describe why an individual does these things and how they are related in the different aspects of our life. Assertiveness is having the ability
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Developing Emotional Intelligence: 5 traits • Self-awareness- recognizing your full range of emotions and knowing your strength and limitations. • Self-regulation- responding skillfully to strong emotions practicing honesty and integrity‚ and staying open to new ideas. • Motivation- Persisting to achieve goals and meet standards of excellence. • Empathy- sensing other people’s emotions and taking an active interest in their concerns. • Skill in relationships- Listening fully‚ speaking persuasively
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Meaning and Scope of Organizational Behavior: “Organizational behavior can be defined as the understanding; prediction and management of the human behavior affect the performance of the organizations.” - Fred Luthans The study of Organizational Behavior (OB) is very interesting and challenging too. It is related to individuals‚ group of people working together in teams. The study becomes more challenging when situational factors interact. The study of organizational behavior relates to the expected
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