PREVALENCE AND ASSOCIATED FACTORS FOR HIV AND TUBERCULOSIS CO INFECTION‚ DESSIE REFERRAL HOSPITAL & HEALTH CENTER‚ Getachew G/mariam‚ MSc‚ college of Dessie health sciences‚ Dessie‚ Fikre Enqusilasie ‚ PhD‚ school of public heath‚ Addis Ababa University‚ Addis Ababa‚ Ethiopia. Abstract Background: tuberculosis is the most serious opportunistic infection for people infected with HIV in developing countries. A majority of co infected cases are in sub Saharan Africa‚ where up
Premium Tuberculosis
environment characterize by diminishing customer loyalty‚ the need to be market –focused and customer centric is more critical than any other time in past. It is highly imperative for every organization to retain and use valuable information about their customer to enhance their business strategies and product and service offerings. Today‚ the key focus area of much organization is identification of a link between customer satisfaction and performance. However‚ satisfaction as the confirmation of expectation
Premium Customer service Customer Sales
Measuring Customer Satisfaction Introduction Determining the do’s and don’ts of customer satisfaction should be regarded as an instrumental business practice. There should be nothing arbitrary about gathering information‚ and simply tracking numbers is a waste of time and effort. If an organization is not using good reliable data‚ then‚ most likely the organization is doomed to fail. According to James Evans and William Lindsay (2011)‚ “Meeting customer expectations (that is‚ providing satisfiers)
Premium Management Customer satisfaction Good
the assessment of related literature to show the relevance of the literature to the study. RELATED LITERATURE Customer satisfaction is the most fundamental requirement for being in business. Therefore‚ every organization should plan the right strategies for dealing with customers‚ communicating with them‚ providing pleasant services and retaining them forever with specially chosen customer contact employees‚ all leading to their delight. Since most of the quality problems arise due to misunderstood
Premium Customer satisfaction Hotel Customer
The Role of Inventory in the Supply Chain.’ $1.6 billion‚ it is an estimation of manufacturers’ and trade inventories in the United States in august 2012 (according to the US Department of Commerce). Inventory represents a significant part of company budgets. They are costly and can be risky‚ but the company spend a lot of money in inventories because they also provide some security for businesses. But what is exactly the role of inventory? Why it is required and what is its purpose
Premium Management Supply chain Supply chain management
Introduction Performance management has been the core of human resource management‚ which is one of the essential activities to achieve enterprise target. But almost all of the enterprises meet some common problems when they carry out the performance management‚ such as how to design one effective and operational performance index system‚ how to collect performance information effectively in the process. By the case‚ we could To create a more effective performance evaluation for the hotel. 1
Premium Performance appraisal Human resource management
......8 Introduction & Background The relationship between inventory management and transport is a complicated an interesting one. A lot of attention has been given to this relationship. Through logical thinking it can be deduced that there is a direct relationship between transport and inventory management. If inventory is managed better‚ transport performance can become better. This paper will discuss the inventory management-transport relationship by looking at the trade-offs between the
Premium Supply chain management Inventory Supply chain
EMPLOYEE COUNSELING: AS A TOOL FOR PERFORMANCE MANAGEMENT (Ref No. F049) VINU KUMAR PGDM HR‚ ITM Businesss School‚ Navi Mumbai SNEHA AGARWAL PGDM HR‚ ITM Businesss School‚ Navi Mumbai Abstract The HR function of any organization has the most important challenging job of "making the most" of their Human Resource. An employee can give his best to the organization only if he is in a good "frame of mind". In today’s fast-paced corporate world‚ there is virtually no organization free of stress
Premium Management Employment Occupational safety and health
understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides information related to the expectations and what really happened
Premium Customer service Customer Service
practice for Measuring Customer Satisfaction‚ how it relates to my organization’s current practices for measuring satisfaction of customers and provides a detailed analysis of our current trend in meeting or exceeding these best practices. Customer satisfaction measurement allows an organization to understand the issues‚ or key drivers‚ that cause satisfaction or dissatisfaction with a service experience. When an organization is able to understand how satisfied its customers are‚ and why‚ it can
Premium Customer satisfaction Measurement Data collection