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Employee Satisfaction: a Tool for Performance Management

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Employee Satisfaction: a Tool for Performance Management
EMPLOYEE COUNSELING: AS A TOOL FOR PERFORMANCE MANAGEMENT
(Ref No. F049)

VINU KUMAR
PGDM HR, ITM Businesss School, Navi Mumbai

SNEHA AGARWAL
PGDM HR, ITM Businesss School, Navi Mumbai

Abstract
The HR function of any organization has the most important challenging job of "making the most" of their Human Resource. An employee can give his best to the organization only if he is in a good "frame of mind". In today's fast-paced corporate world, there is virtually no organization free of stress or stress-free employees. A mentally preoccupied or troubled individual will be in a position to give very little to his company. The employees can be stressed, depressed, suffering from too much anxiety arising out of various workplace related issues like managing deadlines, meeting targets, lack of time to fulfill personal and family commitments, or bereaved and disturbed due to some personal problem etc. Organizations have realized the importance of having a stress-free yet motivated and capable workforce. Therefore, many companies have integrated the counseling services in their organizations and making it a part of their culture. Organizations are offering the service of employee counseling to its employees. Counseling is helping an individual to help himself.

Need for Employee counseling arises due to various causes in addition to stress. These causes include: emotions, interpersonal problems and conflict at place, inability to meet job demands, over work-load, confrontation with authority, responsibility and accountability, conflicts with superiors, subordinates and management and various family problems, health problems, career problems, etc.

Employee counseling can be explained as providing help and support to the employees to face and sail through the difficult times in life. At many points of time in life or career people come across some problems either in their work or personal life when it starts influencing and affecting their performance and,

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