Assessment 2- Case Study Analysis The problem and ethical considerations to be addressed Mary’s main concern is whether or not to maintain confidentiality between herself and Sandy or to disclose the information to Mrs Wilson regarding Sandy’s suspected pregnancy. As a health professional‚ Mary needs to ensure she is making a well-informed ethical decision to guarantee the wellbeing of Sandy is in her best interest. Mary may find conflict in what course of action to take as she needs to determine
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Current Ethical Issues Paper XMTG / 216 December 19‚ 2010 Different people have different understandings of what constitutes ethical behavior. There are laws that help define what is legal and what is not‚ but the differences between moral ethics are not always clear. These types of moral ethics often lead to ethical dilemmas. According to Trevino & Nelson (2007)‚ “it might surprise many people to learn that there were few laws protecting consumers before the 1960s. At the turn of the
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Culture Through a Customer Service Excellence Lens Sian Thomas. B.A. (Hons) Business and Management‚ Customer Service Excellence module‚ Level 6 Keywords: Customer Service Excellence‚ Culture‚ Understanding‚ Impact | Introduction The purpose of this research is to evaluate the importance of understanding culture in order to deliver customer service excellence from both an organisational perspective and the perspective of the customer. This paper will apply customer service excellence theory
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support the people by letting them keep their property and making sure that the taxing system stays just and fair to everyone. There are a number of ethical theories that support George Carters view on taxes for the homeless shelter. First of all‚ we can look at the consequences that would occur if the taxes would be raised. Utilitarianism is one ethical theory that focuses on that. As we know‚ utilitarians care about the amount of happiness that is produced by an action. In this case‚ more pain than
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she thought would be best. Judith is left to ponder what she should do. Should she bury him? Perhaps cremate him? Maybe she should do a green burial? She will meet with the funeral director soon. What is the ethical decision Judith should do for her deceased grandpa funeral? The central ethical issue is should Judith follow the informal stated wishes of Grandpa Joe or opt for a lesser environmental impact body
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use an ambulance with direct transportation to the acute-care hospital‚ and to have more effective in-hospital organization will be required for effective acute treatment options to be available to stroke patients. There are a couple of legal and ethical issues of this case. First let’s look the physician. Mrs. Smith presented the clear signs and symptoms of TIA (Transient Ischemic Attack) which is called mini-stroke. First of all‚ the doctor failed to send the patient to emergency room to get CT
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Ethical Dilemmas in the DOE Assignment #1 Abstract In every profession: we as the professionals are faced with ethical dilemmas. An ethical dilemma is a conflict of moral principles‚ occurring when a person is faced in certain situations‚ where adhering particularly principal might result in the violation of the other (Buzzle.com‚ 2014). In the Department of Education (DOE) we identify the students and families of the New York City public school system as our
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The Controversial Dilemma of Gay Marriage Marriage is defined as “The formal union of a man and a woman‚ typically recognized by law‚ by which they become husband and wife”. In our modern culture‚ the definition of marriage has changed. With the transition of same-sex marriage into our society‚ marriage can no longer be defined as a union solely between a man and a woman. Although same-sex marriage is not entirely permitted nationwide or even worldwide‚ it is recognized among us. “Gay Americans
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1. What is the ethical Issue? A. The first ethical issue is whether the bookkeeper should submit the correct financial statements or fraudulent ones. If the bookkeeper knowingly submits reports she knows Dunn and Murray have changed the numbers on‚ it could lead to all of them being fired. The company could also seek to have them arrested and press charges for fraud‚ theft‚ and possibly a number of other charges. B. The second ethical issue I see is whether to obey your boss or go against
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UPS in 2006 Customer Service and CRM Initiatives Case study Reference no 506-163-1 This case was written by Mridu Verma‚ under the direction of Kaushik Mukerjee‚ ICFAI Business School‚ Pune. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. © 2006‚ ICFAI Business School‚ Pune. No part of this publication may be copied‚ stored‚ transmitted
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