"Ethical dilemma on customer service" Essays and Research Papers

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    The purpose of this essay is to present a case study that was allocated to me on my second placement setting. I will discuss some of the ethical dilemmas which I have encountered and how I have dealt with them in a professional way. Anti-oppression/discrimination and reflective practice will also be analysed in order to demonstrate how they guided me throughout my work. I will also illustrate how the theories and legislation were incorporated within my practice. Working on this case also gave me

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    Ethics: Gay Marriage If the fetus you save is gay‚ will you still fight for its rights? (http://smartassproducts.hubpages.com) This is an ongoing ethical dilemma in our world today. With many states starting to recognize gay unions‚ and those who oppose it‚ the issues have raised many ethical questions like my opening statement. There are basically two sides to this debate: The Liberals (http://dictionary.reference.com/browse/liberal) and the Conservatives (http://dictionary.reference

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    and Clare Ethical Dilemma Case Discuss the ethical dilemma presented in this case. Ethics are values‚ norms belief and expectations that determine how people within a culture live and act. An ethical dilemma is a situation that will often involve an apparent conflict between moral imperatives‚ in which to obey one would result in transgressing another. This is also called an ethical paradox. The ethical dilemma in this case is confidentiality and release of information issue. Ethical problem of

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    time? In the emergency department (ED) the most frequently encountered circumstance with respect to self-determination‚ is the patient who arrives via emergency medical services (EMS) in extremis who is a no code and objects to extraordinary measures‚ however‚ the family desires intervention. Emergency nurses retain a legal and ethical obligation to affirm the patient’s autonomy regarding the decision for no resuscitation and allowance of a natural death (Emergency Nurses Association‚ 2014). There

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    Colleagues‚ Supervisors‚ or Experts After considering the above moral principles‚ Winston consults with a fellow school counselor‚ Dana‚ who has been practicing for twenty years. Without revealing any identifying information‚ Winston discusses his ethical dilemma with Dana and asks for suggestions on possible courses of action. Dana informs Winston that in her experience‚ she has rarely divulged information that students told her to their teachers unless it was absolutely necessary. In the majority of

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    employee counselor responsible for ethical concerns of the employees. Every employee is required to read the ethical guide and maintain high ethical standards. Every employee must continue to maintain high ethical standards‚ honesty‚ impartiality‚ integrality and conduct. The use of position for private and personal gain is forbidden by ethics. “Public service is a public trust‚ requiring employees to place loyalty to the Constitution‚ the laws and ethical principles above private gain.” Therefore

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    Ethical Dilemmas in the Workplace Michele Wallace BSHS/332 July 10‚ 2013 Sean Jones Ethical Dilemmas in the Workplace There are many different types of ethical dilemmas in the workplace. For example‚ conducting personal business on company time‚ taking credit for other’s work‚ harassment from coworkers or management‚ high pressure sales and theft* I have been in the situation to experience

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    Starbucks: Delivering Customer Service Starbucks: Delivering Customer Service The elusive goal of customer satisfaction has long provided companies with endless headaches and difficult decisions. In the end‚ associating specific customer satisfaction metrics to company profit and loss would provide the undeniable proof needed to make changes‚ and then invest the required capital to address any concerns. Starbucks‚ not unlike the rest of the business world‚ has found itself in the same situation

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    novel of its time and still affecting its reader in present day. The film of this novel followed the text exceptionally well representing comedic scene and romance accurately. In the film main character Howard Campbell Jr. was faced with some ethical dilemmas and tough choices that would determine the path of his life. I determined four actions in the story that were significant in steering Howard Campbell Jr. life. Listed as follows: the choice to stay in Germany while his parents left to America

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    RUNNING HEADER: ETHICAL DILEMMA Home Depot Ethical Dilemma Problem Statement In 2008‚ the CEO‚ Frank Blake was implicated for failing to report employee abuse. The allegation indicated tends from forgery‚ falsifying documents‚ harassment‚ and retaliations. Blake was aware of‚ and in numerous instances‚ participated in the alleged abuse‚ cover-ups and retaliatory actions‚ which involve the stockholders to demand the termination of Blake. His violation of ethics breaches were numerous‚ deliberate

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