organizations that focus on their customer’ needs are better positioned to achieve long- term success than companies that do not (Kotler‚ 2000). Research has shown that customers receive social‚ psychological and economic benefits from engaging in long-term relations with service firms‚ and these yield positive returns for the companies (Gwinner et al.‚ 1998). But it is also important to recognise that when buying services customers tend not to be simply buying the elements of service‚ but something
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Evaluation has been a natural thing to do since human beings started their civilization. In different branches of disciplines‚ various evaluations changed spontaneously to cater to the need of development. In the college education‚ evaluation of professors has been based on the reflection of students for hundreds years. However‚ student evaluation has become very high-stakes for professors in recent decades‚ because the evaluation result is highly related to professors’ future career. Many scholars
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team work‚ etc | One of the most important functions of management is to create willingness amongst the employees to perform in the best of their abilities. Therefore the role of a leader is to arouse interest in performance of employees in their jobs. The process of motivation consists of three stages:- 1. A felt need or drive 2. A stimulus in which needs have to be aroused 3. When needs are satisfied‚ the satisfaction or accomplishment of goals. Therefore‚ we can say that motivation
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it stems from psychology‚ motivation deals with people‚ as does management. This paper will cover basic employee motivations and offer suggestions for motivating employees. What motivates employees and what part dies motivation play in today ’s workforce? Some people believe they are obligated to do their best at their job simply because that is what is expected of them. On the other hand‚ there are those who merely do enough to get by and receive a paycheck. No matter what type of employee‚ organizations
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How ought one to go about evaluating a work of art? The first thing I learned as an art major at St. Johns was how to evaluate a work of art or one that was in progress‚ often times it was a piece we got to pick at the Met or the Momma. Sometimes it was our classmate’s work that we had to critique and evaluate. It was this process that drove me away from the Art department. There was too much nit picking and it got to be a pain in the ass to sit there and listen to some power hungry professor ripping
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Web Site Evaluation Michelle Machin-Saeed Grand Canyon University: RES 811 January 19‚ 2011 Introduction When researching a topic for a paper‚ a diligent writer must verify the veracity of all sources—including websites. There are five major areas in which websites are evaluated: 1) Authority‚ 2) Accuracy‚ 3) Objectivity‚ 4) Currency‚ and 5) Coverage (GCU‚ n.d.). This paper evaluates two websites which will be used in this writer’s research in upcoming months: 1) http://www.asperger-institute
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motivating employees through job characteristics model: job characteristics model Definition A theoretical concept concerning how the fundamental features of an employee’s assigned tasks affect mental states and yield different workplace outcomes. The job characteristics model applicable to a business identifies the job characteristics of skill variety‚ autonomy‚ task significance‚ task identity and feedback‚ and the outcomes of high job performance‚ high job satisfaction‚ high intrinsic motivation
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Evaluating Learning & Development Activities Welcome‚ L&D team‚ to today’s Lunch & Learn. I hope you’ve enjoyed your lunch‚ now for the learning. We’ll be discussing the benefits of evaluating L&D activities and this handout covers 5 points: 1. Glossary of terms 2. Defining the purpose of evaluation (stakeholders’ perspective) 3. Return on Investment and how it can be measured (example included) 4. Approaches to evaluation 5. Evaluation tools 1. Glossary
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Evaluating Trends and Opportunities Naomi S. Anderson University of Phoenix MGT/418 David Rubenstein April 11‚ 2011 Repossession I‚ Naomi
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Employees Benefit Maribel Ochoa Ms. Swift Heald College January 10‚ 2013 Bernie Marcus‚ Arthur Blank‚ Ron Brill‚ and Pat Farrah. The Home Depot’s proposition was to build home-improvement warehouses‚ larger than any of their competitors’ facilities. Investment banker Ken Langone helped Marcus and Blank to secure their necessary capitol. In 2007 the Home Depot sold its $13 billion revenue wholesale division‚ HD Supply‚ to a consortium of three private equity firms‚ The Carlyle Group‚ Bain
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