Factors: • The Role of Technology :Technology not only creates new products for retail companies to sell‚ but also plays a major role in changing the way retail companies do business. Technological advancements such as the Internet offer retail customers additional shopping options. Technology also opens new retail markets‚ such as the Home Shopping Network and web-based retailers such as Amazon.com. Barcoding and computerized billing systems have improved the retail industry by allowing retailers
Premium Real estate Economics
on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer‚ terms & conditions
Premium Bank
A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN SELECTED COMMERCIAL BANKS IN TAMIL NADU INTRODUCTION This aim of a business concern is to get profits. This concern works for a business having a long-term approach towards satisfying customer needs. Customer retention is the purpose of their business. The trend in marketing towards building relationships with customers continues to grow and marketers have become increasingly interested in retaining customers over the long run. Building
Premium Customer relationship management Marketing Customer service
pages Introduction…………………………………………………………………………… Task 1: …………………………………………………………………………………. Organisations structure and culture Executive Summary: This report includes a research and finding of information about two large organisations’- Tesco and Coca-Cola. On the basis of findings it needs to compare and contrast between structure and culture of two organisations and also needs to explain how the relationship between structure and culture can impact on the performance of
Premium Coca-Cola Organizational structure Diet Coke
place authority and responsibility at higher management levels. Sales Force Specialization Continuum Generalists All selling activities and all products to all customers Some specialization of selling activities‚ products‚ and/or customers Specialists Certain selling activities for certain products for certain customers Purpose of Sales Organization To define Authority ◦ Types of Authority Line Authority carries power to require execution of orders by lower staff Staff Authority
Premium Management Sales
Complete the table below by providing an example of poor customer service for each of the three sectors and then describe the implications of this poor customer service. Organisation type | Example of poor customer service | Implications of poor customer service | Commercial organisations(Morrisons) | I always shopped at Morrisons even after the revamp. The fresh prepared fruit had gone up from £1 to £1.25 and the ‘restaurant pizzas’ were 3 for £2: 50 the week before‚ but are now 3 for £ 3
Premium Customer service Customer Sales
bank‚ society‚ responsibility of corporate houses‚ objective of CSR‚ motive of CSR‚ responsibility towards customer. This document is all about multidimensional growth of customers for which the bank liable for their service selling. This process leads to upliftment of people life. The banks are not bind to do so but the do these kind of activities for creating a goodwill sense among their customer which leads to growth in lifestyle of the overall society. This gives better environment to the society
Premium Corporate social responsibility Social responsibility Ranking
Unit Manual Copy right Author Editor Version Programme Unit 2012/13 Nelson College London Dr. Imran and Nazim Uddin Nazim Uddin V1-December 2012 HND Business Organisations and Behaviour Organisation Behaviour and UNIT MANUAL- HND Business- Organisations and Behaviour TABLE OF CONTENTS Organisational structures and culture..........................................................................................3 Impact of organisation’s structure and culture on the performance of the business
Premium Organizational culture Organization Organizational studies
Reading Material Concepts and definitions of various banking terminology. All the information is collected using various free web-sites on internet for the purpose of enhancing knowledge of the participants in the field of banking. 1 Banks in the economy Role in the money supply A bank raises funds by attracting deposits‚ borrowing money in the inter-bank market‚ or issuing financial instruments in the money market or a capital market. The bank then lends out most of these funds to
Premium Bank
Commercial broadcasting (also called private broadcasting) is the broadcasting of television programs and radio programming by privately owned corporate media‚ as opposed to state sponsorship. It was the United States′ first model of radio (and later television) during the 1920s‚ in contrast with the public television model in Europe during the 1930s‚ 1940s and 1950s which prevailed worldwide (except in the United States) until the 1980s. Features 1. Advertising Commercial broadcasting is primarily
Premium Broadcasting