EMEA Banking Practice Banking on customer centricity Transforming banks into customer-centric organizations 3 Banking on customer centricity Transforming banks into customer-centric organizations Around the world‚ ever more banking customers are feeling discomfort. They despair at terms of contract they cannot understand‚ are shocked by hidden costs‚ and bristle at sluggish complaints handling. Demonstrations on Wall Street and elsewhere around the world accusing the industry
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Financial Institution in Bangladesh The financial system in Bangladesh includes Bangladesh Bank (the Central Bank)‚ scheduled banks‚ non-bank financial institutions‚ microfinance institutions (MFIs)‚ insurance companies‚ co-operative banks‚ credit rating agencies and stock exchange. Among scheduled banks there are 4 nationalized commercial banks (NCBs)‚ 5 state-owned specialized banks (SBs)‚ 30 domestic private commercial banks (PCBs)‚ 9 foreign commercial banks (FCBs) and 29 nonblank financial
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The concept of retail banking The retail banking means products and services offered to individuals and households sector for personal use and consumption like loans for housing‚ vehicle‚ for consumer durable‚ loans for enjoying vacations etc. It not only means lending but also involves whole of the banking services provided to individuals and household sector. The products to tap their savings and other services are included in retail banking. The retail banking concept has been expanded
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on-going‚ and both researchers and managers continue to explore the relationship between IT and organizational structure. As organizations need to process more information under these uncertain conditions‚ IT is one possible way for organizations to increase their information processing capability. We are conducting a research in HBL bank that‚ how bank increase the number of account holders using Internet banking among its Current Account holders. IT has a dramatic effect on both people’s personal
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An investment bank is a financial institution that assists individuals‚ corporations‚ and governments in raising capital by underwriting and/or acting as the client’s agent in the issuance of securities. An investment bank may also assist companies involved in mergers and acquisitions‚ and provide ancillary services such as market making‚ trading of derivatives‚ fixed income instruments‚ foreign exchange‚ commodities‚ and equity securities. Unlike commercial banks and retail banks‚ investment banks
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SCM IN BANKING SECTOR 1 PRESENTATION FLOW Service Industry – Features SCM in Service Industry Banking Industry – Overview Problem Statement Objectives for FY2010 Retail Banking (Liquidity and Credit Management) Credit Card Delivery Mechanism Corporate Banking HNI Banking 2 UNIQUE FEATURES OF SERVICE INDUSTRY The customer – a participant in the service process Simultaneous production and consumption Perishability Limited Scale Economies Labor Intensiveness
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1. If velocity of money is constant; real growth in the output of the economy is between -1.5% and +2.5%; and inflation is between -1% and 2.0%; what is the growth rate of money? Velocity of Money: the rate at which money changes hand. As we know‚ velocity of money is equal to the price multiplied by output divided by money supply. Mathematically‚ If velocity of money is constant‚ then‚ M (P Y) Thus‚ in terms of growth rate
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INDIAN BANKING SYSTEM: THE CURRENT STATE & ROAD AHEAD ANNUAL SURVEY September 2006 [pic] Federation of Indian Chambers of Commerce & Industry Federation House‚ Tansen Marg‚ New Delhi – 110 001 Executive Summary India’s banking sector is growing at a fast pace. It has become one of the most preferred banking destinations in the world. Indian markets provide growth opportunities‚ which are unlikely to be matched by the mature banking markets around the world. FICCI conducted a survey
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Impact of the Financial Crisis on Banking Sector The current financial crisis‚ which started in the Unites States‚ has dominated the headlines all around the world since summer 2007. The world has been experiencing one of the most severe crises such as the Great Depression from 1929. This started as a subprime crisis with problems in the subprime mortgage market in the USA in 2007 which spread throughout the world. This subprime turmoil turned soon to a global financial crisis and turnaround to
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Future of Investment Banks is extremely relevant topic for today’s studies. This type of banks institutions plays one of the main roles‚ being circulating element in the whole body of financial system. Vital role guaranteed by the abilities to help clients to raise capital through debts‚ equity or other potential deals. Needless to note that investment banks are those privileged institutions that are involved in processes of mergers and acquisitions. Concern about future of such an important investment
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