THE “AFTER-SALE SERVICE PROCESS”: PART II - STRATEGIES December 3‚ 1999 By Richard G. McNeill‚ Ed.D‚ CHME During the Implementation Step The Implementation Step. As discussed in Part I‚ “The After-Sale Service Process‚” customers have three distinctive stages of perspective during “Implementation of the Product/Service” step of the “after-sale service process:” (a) The Novelty Stage‚ (b) the Learning Stage‚ and (c) the Effectiveness Stage. Sellers must be aware of and have strategies to
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The American Civil War: Causes‚ Victor‚ and Validity Keagan Koerber History 205 Professor Childress December 9‚ 2014 The slightest mention of the American Civil War is enough to bring graphic and often horrifying images into one’s head: mountains of dead soldiers‚ amputations without anesthesia‚ and diseases running rampant. The Civil War was a war that no one wished for‚ it resulted in the deaths of several hundred thousand American lives‚ but it is often justified by its end result
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Johnson & Johnson: A Model for sustainability Reporting 1. What is Sustainability Reporting? Describe its origins. Sustainability Reporting is a report that has the concept of how firms manage nonfinancial elements (environmental‚ social issues) that might affect the company’s performance‚ value in the future. The origins are that there are a lot of groups are showing interest in the environmental issues. Such as socially responsible investors‚ consumers who want environmental friendly products
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What military technology introduced aided the Union in winning the Civil War? The American Civil War was a war over the secession of the Confederacy. The Confederate States of America were formed after 11 slave states declared their secession due to the election of an Anti-Slavery republican as president. The remaining 25 states formed the Union. Weapons such as the Gatling Gun‚ repeating rifle‚ which gave soldier the ability to fire multiple rounds without reloading‚ railroads and telegraphs
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Of the 3‚211‚067 people involved in the Civil War‚ about 23‚000 of them were women paid to be nurses or spies. These numbers don’t even include the women who stayed back and were the support on the home front. Women such as Elizabeth Van Lew‚ Clara Barton‚ Elizabeth Blackwell and so many more are the kind of women that changed the events of this war. Without spies that gave crucial information like Elizabeth Van Lew‚ nurses who gave live saving care like Clara Barton and supporters that gave necessary
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Causes of the American Civil War The American Civil War was a war fought from 1861 to 1865‚ after the United States split up sometime from 1860 to1861 (Causes of The Civil War (3) 1). The war was fought over secession; secession or withdrawal is when a population with significant possessions is revoked from an established single country and a founded separate government (Secession 2). In The Civil War this meant that the Southern states disaffiliated themselves from The Union and proclaimed themselves
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led the United States into civil war? There are many factors that lead into the beginning of the Civil War‚ but most of the disagreements arose from one problem: slavery. During this time‚ the nation was split into two: half of which supported slavery‚ and the other strongly against it. The Northerners were strongly against slavery while the Southerners supported it. Not only are there many causes of the Civil War; there were also many effects that emerged from the war (The American Vision 345).
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Spanish Civil War (1936-1939) In July 1936‚ the civil war flared up in Spain between two groups: the Republicans (also known as : the left side)‚ supported by the USSR and some Americans volunteered‚ and the Nationalists ( also known as : The right side)‚ led by General Francisco Franco and supported by the Italians and Germans. The war is going to be characterized by the battles going back and forth during the three year period the war last (1936-1939). The consequences of this war were
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JOHNSON & JOHNSON CONSUMER PRODUCTS‚ INC. Corporate Social Responsibility (CSR) is defined as the voluntary activities undertaken by a company to operate in an economic‚ social and environmentally sustainable manner. When companies operate in an economically‚ socially and environmentally responsible manner‚ and they do so transparently‚ it helps them succeed‚ in particular through encouraging shared value and social license. Management and mitigation of social and environmental risk factors
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At the start of the American Civil War‚ President Abraham Lincoln cautiously framed the conflict about the preservation of the Union rather than the ending of slavery. Personally he found the practice of slavery revolting; but he knew that neither Northerners nor the residents of the border slave states would support abolition as a reason to go to war. However by mid-1862‚ thousands of slaves fled to join the attacking Northern armies‚ Lincoln was convinced that abolition had become a sound military
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