“The Five Forces helped me” Some readers complained that in criticizing the Five Forces analysis I was trashing something that they had found useful. I am glad to hear that some people have found help from Porter’s five-forces model. It is however a bit like saying that we had success for over a thousand years in predicting the movements of the planets with the geocentric model of the universe‚ so why should we accept that the earth revolves around the sun? There are ways to reinterpret Porter’s
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Title : Establishing profitable customer loyalty for multinational companies in emerging economies Reference Bowen‚ John T. and Shiang-Lih Chen (2001)‚ “The Relationship Between Customer Loyalty and Customer Satisfaction‚” International Journal of Contemporary Hospitality Management‚ 13 (5)‚ 213–17. Research Problem : establishment of “profitable customer loyalty” Problem Analysis : Inspite of investing time resource and finance there is no guarantee of sucesss. RELATED RESEARCH
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Environmental Law; BP &Deepwater Drilling BP P.L.C. is a company that has been in the energy business for more than a century. This corporation has been improving its operations in different parts of the world thanks to its constant research‚ and it has become a world leader as an oil and gas producer. Also‚ it is one of the pioneers in deepwater drilling in the Gulf of Mexico‚ and it is the largest lease holder in the United States with more than 650 lease blocks in waters greater than 1‚250 feet
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allowed to serve in the military? Pailin (Preaw) Pama 562331 5 June Quarter 2/2013 PC 3 Group 5 Preparation Center for Languages and Mathematics Should homosexuals be allowed to serve in the military? From 1980 to 1990‚ approximately 17‚000 servicemen and women (an average about 1‚500 per year) were discharged from any branch of the military of United States(“Homosexuals in the Armed” ‚1992). This number includes all members of the United States Army‚ Navy‚ Air Force‚ and Coast
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Environmental Issues Environmental issues are indeed everyone’s concern. There have been a lot of efforts being put by the parties who are interested and concerned to limit the damage done to the environment around the world as well as to raise public awareness around the world. There are three major factors which contribute to the pollution in my city. These factors include the industrialization which is currently taking place‚ the development of the new townships in and around the city as well
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Introduction It is no secret that some companies aim to look after their customers well‚ ensuring that the customer is at the heart of their business and everything they do. In marketing terms this is called being customer focused. It is important to realise that customers can take their business anywhere they want to and if they are not satisfied they will take their business elsewhere. Therefore‚ it is very important to understand who our customers are‚ their expectations of the service they
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Centripetal force From Wikipedia‚ the free encyclopedia Jump to: navigation‚ search Not to be confused with Centrifugal force. This article contains many unreferenced sections and needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (January 2011) Roller coaster cars are forced through a loop by the track applying a centripetal force on them. A reactive centrifugal force is applied
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region‚ there is a risk of diluting effectiveness‚ and if the group becomes too small‚ the company will lose the benefits of economies of scale. There are often very large customers that provide a large portion of a suppliers business. These single customers are sometimes distinctive enough to justify constituting a segment on their own. This variable should be relevant to a substantial group of customers‚ such as parents who have children. * Identifiability and measurability: Is
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NO. 1 ENVIRONMENTAL LAWS Introduction A collective term describing international treaties‚ statutes‚ regulations‚ and common law and national legislation that operates to regulate the interaction of humanity and the natural environment‚ towards the purpose of human activity is called Environmental law (Akpan‚ 2004). Environmental impact statements have mostly been applied to individual projects and have led to various offshoot techniques‚ such as health impact assessments‚ social
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objectives of this course are to improve your understanding of the role of the sales force in the achievement of a firm’s business objectives‚ and to enhance your decision-making skills in the development and management of sales programs. The course is divided into four sections; 1. Customer Interface Strategies and Selling Effectiveness. In this section we develop an appreciation of interfacing with customers. We also examine what constitutes effective selling since this is key to designing
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