"Describe at least two different types of career pathways that may be available within a customer service role" Essays and Research Papers

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    A STUDY ON DIFFERENT TYPES OF HOUSING FINANCE AVAILABLE TO THE CUSTOMERS WITH RESPECT TO RAJAN ASSOCIATES. AURTHOR International Journal of Trends in Commerce& Economics Volume1 issue 8 August 2012 Dr A Sajeevan Rao‚ Professor (Marketing) Bharati VidyaPeeth University‚ New Delhi Pushpendra Panwar‚ Research Scholar‚ Singhania University Rajasthan. ABSTRACT This paper presents the review of the factor influencing the housing financing supply in Indian Economy. In particular‚ it finds

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    There are few types of directors a company may have. Managing director or chief executive officer is appointed in many companies. He is put in charge of managing the company’s daily business. A managing director may be conferred with any of the powers that the directors can exercise. He also performs a vital role in large companies because of the scale of the company’s business it is usually impractical for the board to actively carry out daily management and so it delegates its management function

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    Describe and discuss at least two features of the psychodynamic approach. (10 marks) One main feature is the defence mechanisms. One assumption of the psychodynamic approach is that the personality is split into three parts; the id‚ the ego and the superego. Defence mechanisms are an unconscious response used when the ego is in conflict with the id and the superego and they prevent the ego from harm. There are four main defence mechanisms; Denial‚ Displacement‚ Rationalisation and Sublimation.

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    Dealing with customer complaints why do customers complain? customers complain mainly because of bad customer service The product they received is of bad quality not happy because of the staff Delayed flights not good service untidy accommodation product they received was not as it was descripted. not a noth seats on the plane not getting what they want queues why do organisations need to know about customer complaints? To keep their reputation keep one customer happy expand business

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    you are currently working‚ you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) AFRICAN HUMAN RESOURCE OF FRENCH SPEAKING ASSOCIATION ( AREFA) This is a local community group that aim to Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below

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    on? If you are currently working‚ you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations

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    Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents

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    1. Know the main roles of different uniformed public services Emergency services: The police Fire Ambulance The armed forces: Army Royal Navy Royal Marines Royal Air Force Other uniformed services: The Prison Service UK Border Agency HM Revenue & Customs Coast Guard Purpose: Organisational objectives mission statements legislation e.g. Fire Service Act 1997/2002‚ Police Act 2004 Roles: dealing with accidents and emergencies routine work peace-keeping activities

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    working‚ you may wish to base it on the organisation which employs you. Starbucks Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Chain coffee shop with selection of pastry‚ cakes and sandwiches Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least

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    assessment on? If you are currently working‚ you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked on this; it is simply to provide your tutor with a brief outline.) Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations

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