• Customer Services
    of 5 Sections. Name: Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked...
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  • Level 2 Assessment 1
    Name: Amanda Doherty Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Day Lewis Pharmacy Can you provide a brief description of this organisation? (Please note...
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  • Customer Service
    of 5 Sections. Name: Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked...
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  • Miss
    Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description...
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  • Customer Service Level 2
    Name: Nicola McQueen Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Blockbuster Can you provide a brief description of this organisation? (Please note you will...
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  • Unit 1 Understanding the Organisation
    Name: Tracey Pinkney Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked...
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  • customer service
    Name:Lenka Danihelova Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Starbucks Can you provide a brief description of this organisation? (Please note you will...
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  • Miss
    Sections. Name: Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure...
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  • Business and Administration Unit 1
    responsibilities 3. Identify a range of places where a person can find information on employment rights and responsibilities. You should identify at least two internal and two external sources of information. Internal Sources of information can include trade union representatives, personnel, line managers, staff...
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  • Level 2 Customer Service Assessment
    ------------------------------------------------- Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure...
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  • Customer Services
    Name: Pat Williamson Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure...
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  • Lvl2 Principles of Business and Administration
    confidential information). Answer The four main points that would be included in a contract of employment are: • Employers details • Job role Details • Wage • Work hours 2a) List three key points of legislation that affect employers in a business environment. Answer Three...
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  • customer service
    of 5 Sections. Name: Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked...
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  • Assessment1
    Name: Dawn MacWhirter Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Rossborough Insurance Can you provide a brief description of this organisation? (Please note...
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  • Unit 1
    details such as the name and address and the employee’s full name and address. Start date of employment Job title and a brief description of the job role Hours of work 2a) List three key points of legislation that affect employers in a business environment. Data Protection Health and Safety ...
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  • Customer service knowledge
    Assessment Assessment Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Arthur Andersen, Advertising agency HBM Can you provide a brief description of this organisation...
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  • Customer Service
    Name:John-Paul Smith Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Can you provide a brief description of this organisation? (Please note you will not be marked...
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  • CS Assessment 1
    organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. I am basing my answers on a previous role in HBOS, The Mortgage Business, I worked there for 11 years. Can you provide a brief description...
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  • Understanding Customer Services
    Section 1 – Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations, public organisations and third sector organisations. Please ensure you provide a description...
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  • Customer Service
    Sections. Name: Hayley Nash Organisation: Which organisation(s) are you basing your answers to this assessment on? If you are currently working, you may wish to base it on the organisation which employs you. Argos Distribution Centre Can you provide a brief description of this organisation? (Please...
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