At National Extension College‚ my role consists of being the first point of contact with customers who wish to enquire about our courses and/or enrol in our courses. I am expected to answer any queries and guide prospective students through the process of enrolment. Customer Service takes an important stand in any business and it is essentially what my role revolves around. The first thing I do every morning is to turn on my computer and log into ‘Agent’ (the software we use to keep track of the
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SFX TESCO COMPARISON DIRECTOR The director of SFX will be the principle‚ who serves as an educational director in charge of the college. Her job as the director includes over seeing that everything in the college runs smoothly‚ managing the policies and procedures to ensure that all the students who have enrolled to study at SFX are safe while they are within the environment and also receive they best education the college can offer. Tesco’s director ensures that the business is meeting its goals
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Context communication ; refers to the way how your massage or anything that made people to be communicated easier to your business or people to get influenced in either positive or negative way. There are five context communication and these are; Intra personal communication; this is the process where by a person can listen to someone’s massage‚ then before the massage to be finished he start himself to talk in his mind‚ to find the solution what to do with the thing that has been mentioned
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External: The following customers and suppliers will also need to be contacted. This communication will happen via face to face contact‚ over the phone and also with a mail out to everyone on the company database. Pamphlets will also be printed and given out with each parcel picked up and delivered. External parties to be contacted include: Utilities Electricity Company Water Board Phones ( mobile and landlines) Suppliers Stationary Supplier Professional Printing Xerox Toner & Cartridges
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OUTLINE THE PRINCIPLES OF SYSTEMS ANALYSIS - WHAT ARE KEY DRIVERS? Given that the development of new systems can be fraught with problems and delays‚ what drives organisations to develop systems? The most important drivers come directly from the needs of the business and are often not related to technology‚ but require technological solutions. There are a number of possible triggers for the need to develop a new system including users identifying a need‚ organisations needing to grow
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chicken soup instead of chicken-flavored ramen. Contrary to what all the opponents believe‚ being an athlete is a full-time job. On a typical day‚ a player will wake up before classes‚ get a lift or conditioning session in‚ go to class until 3 or 4 p.m.‚ go to practice‚ go to mandatory study hall‚ and then finish homework or study for a test. For a little extra money to see a movie or go out to dinner once a week‚ my freshman roommate worked a job at the university‚ earning about $7/hour. He
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So today kids we will be going on a “fantastic voyage” thru the body of a healthy female. We will first need to find a guide that can get us from the right femoral vein to the lower lobe of the right lung and then to exit out of the nose. The reason for this is because we were just informed that the female’s body was invaded by a bacterium‚ which is invading the right lung and this is our only hope of getting out of her body. Before we can start our journey I would like you to meet Mr. Windzel‚ he
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The Disengagement Theory of Ageing The disengagement theory of ageing controversially explains how as we get older‚ we naturally withdraw from society and it is an inevitable part as a person gets older resulting in decreased interaction between the ageing person and the social system. This could be because older people maybe exclude themselves from social activities‚ although this could be due to the person’s ability to get around to participating in such activities‚ leaving restricted opportunities
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Marketing communications Individual assignment Nowadays‚ smartphone become comme to everyone ‚it become a needs even elderly may have one.Everyday you may see a situation that all people are using thire phone on chating with whatsapp‚ watching movie or playing some apps busily.I am going to introduce a product which being the trend and it may even transcend Iphone---Samsung galaxy S2 LTE version. Samsung Electroniss is a brand from Korea that include many electronis product but not
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D1 Pest analysis of Tesco A pest analysis is Political Economical Social Technology Social There have been many changes over last 40 years .Customer possess mobile and car‚ Tesco has responded to this change by developing extra stores with larger parks. Customers want one stop shopping. Tesco has responded to this by making sure that their stock has nearly got everything a customer might need. Over last 40 years travellers have been abroad to try and taste different foods
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