Manage cross-cultural training It is extremely important for American managers to have cross-cultural training‚this is because there are many different nationalities working together‚and cultural diversity is commonplace especially on ships.Therefore‚if they want to communicate effectively with employees and establish a harmonious work environment‚managers need to know how to communicate with different employees who are from different places‚and managers need to have the cultural sensitivity and
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TMA 1 LLS203/05 CROSS CULTURAL INTELLIGENCE Name : HOR CHEE HORNG Student ID : 031140049 Class Code : 3CUL1 Contact No : 012-7665755 Email : cheehorng85@hotmail.com Submission Date: 5th March 2015 Tutor : PERINPARAJAH AL CHINNIAH Course Coordinator: JASMINE SELVARANI No. of Pages : 12 QUESTION 1 COMMUNICATION IS ESSENTIAL IN TODAY GLOBAL BUSINESS WORLD Communication is the basis of business therefore it is essential for us to learn a culture or cultures to help overcome
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“Culture is the collective programming of the mind distinguishing the members of one group or category of people from others” Professor Geert Hofstede conducted one of the most comprehensive studies of how values in the workplace are influenced by culture. He analyzed a large data base of employee values scores collected by IBM between 1967 and 1973 covering more than 70 countries‚ from which he first used the 40 largest only and afterwards extended the analysis to 50 countries and 3 regions.
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BA361: Cross-Cultural Business Communication Fall 2012; CRN 11688 Lillis 255 Instructor: Kay Westerfield Office: 194 Esslinger Wing A (entrance next to MacCourt) Office hours: TUES 3:00-4:30‚ WED 12:00-1:30‚ and by appointment Email: kwesterf@uoregon.edu Office phone: 541-346-1094 _________________________________________________________________________________________ Course Materials (Note the 5th edition of textbook.) Intercultural Communication in the Global Workplace. 2010. 5th edition
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Cross Cultural Communication | Country | Preferred communication style | Non-verbal communication practices | Business communication norms | Strategies to increase cross-cultural communication | Brazil | Face- to-FaceRelationship OrientedPortuguese (1st) English (2nd) Spanish (3rd) | Less Personal spaceTouch is usedCustomary to give a gift at first meeting | Meetings usually start lateBetter to remain formalTechnical data should be metricPace of negotiation is much slower compared to the US
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important to learn how to solve conflict related to these particular incidents. As the workplace expands to represent a wide range of ethnically diverse individuals‚ organizational leaders must learn to effectively resolve conflict related to specific cultural differences. With the globalization of the labor force‚ businesses are working with more culturally diverse employees and co-workers than ever before‚ which is a great experience and at the same time a challenge. Teams that are ethnically diverse
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Executive Summary The purpose of this presentation is to identify the problems faced by Western managers telling eastern managers that improvement in their business is needed. The case which the presentation is based on is about cross-cultural management and organisational strategy and improvement. A delegate of an Australian consulting firm is given the task of heading up a pilot study in the organisations Taiwanese and Indian offices with the aim of identifying the reasons for their slow
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Cross cultural differences‚ can negatively impact upon a relocation assignment and the employee motivation if not properly managed. The various cross cultural issues in HRD are as- 1. Coping with cultural differences and recognizing how and when these differences are relevant is a constant challenge for expatriates. 2. Expatriates need to learn the cultural practices of the new nation o operate in a new environment which requires- cultural empathy‚ adaptability‚ diplomacy‚ language ability‚
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Cross-Cultural Interactions with Others Gina McDillon – Kitakis PSYC 870 Professor Jean Johnson December 1‚ 2010 Social workers‚ psychologists and educators alike‚ have a responsibility to develop cultural competencies. This implies a commitment to creating an environment of mutual understanding. “Cultural competence refers to the process by which individuals and systems respond respectfully and effectively to people of all cultures‚ languages‚ classes‚ races‚ ethnic backgrounds
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they talk the "same" language. When the languages are different‚ and translation has to be used to communicate‚ the potential for misunderstandings increases. Stella Ting-Toomey describes three ways in which culture interferes with effective cross-cultural understanding. First is what she calls "cognitive constraints." These are the frames of reference or world views that provide a backdrop that all new information is compared to or inserted into. Second are "behavior constraints." Each culture
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