Critical Incident Report Executive Summary This report describes a dissatisfying service incident and analyses the incident helping to develop recommendations for the serviced provider. The report integrates the description of an incident‚ a critical analysis of the incident‚ including and examinations of the service quality gaps model. Customer gap: dimensions‚ types of encounters and sources of displeasure and Providers Gaps 1‚ 3 and 4. The objective of this report is to analyse the critical
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D2: Justify responses to a particular incident or emergency in a health or social care setting. In my P4‚ I talked about 4 different incidents and emergencies that could occur in a health and social care setting such as a hospital and what the priorities and responses would be in each scenario. I will now be justifying why the responses I chose would be the most satisfactory and effective for each incident and emergency. The first emergency I will
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I have a patient coming to ICU from emergency department with diagnosis of severe hypertension and history of ischemic heart disease. The patient was started with infusion GTN at 1cc/hours. In intensive care‚ the BP persistently increasing and my doctor ordered to increasing the dose of GTN infusion to 5cc/hours. The BP was decreasing down to 120/90mmhg in 15 minute later. The dose of infusion will reduce to 1cc/hours. BP was persistently decreasing to 70/40mmhg. All the team were query why the BP
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Local Response and Local Emergency Managers The local response is the first responders to deal with the hazards in a plan and organized way. The local response consists of firefighter‚ police officer and emergency medical service to a hazardous incident. After the Hurricane Katrina incident FEMA had required all first responder to properly train in the Incident Command System (ICS)‚ so to eligible for federal grant funds. The local emergency manager is primarily over the providing an emergency plan
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Portfolio – A description and analysis of up to 3 critical incidents encountered on school Experience A that you consider to be teaching dilemmas In this assignment‚ I will analyse and reflect on a critical incident that I was confronted with during school experience A (here after will be referred to as SEA). I will reflect on the implications that my critical incident has had on my practice and I will relate it to theory. In addition‚ I will make reference to four approaches of analysis which
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Cultural Critical Incident Experiences of Foreigners in Germany Jeanina Hass Janine Noack Agenda 1. 2. 3. 4. 5. 6. 7. 8. 9. What is a critical incident? Stages of culture shock Cultural Iceberg Methodology of the project Structure of interview Interviewed people are from... Questionnaire results What
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Assessment 1 Essay – Critical Incident Evaluation Newcastle Shipping Fatality Abstract On the 19th January 1998‚ Malcolm Dennis Phillips drowned after the truck he was driving tumbled into Newcastle Harbour (Mulley 1998). The organisation Phillips worked for‚ Forgacs Engineering Pty Ltd‚ were subsequently fined after pleading guilty to breaching the Occupational Health and Safety Act 1983‚ Section 15(1) (NSWIRC 2000). Forgacs acknowledged that the incident occurred due to failures on their
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Christopher Mullins English 102 Heather Graves February 25‚ 2013 John Leo’s “When Life Imitates Video”: A Critical Response In his article‚ “When Life Imitates Video‚” John Leo has a very established position on the effects of violent media on children of this generation. He provides argument after argument about why violent media has taken over our youth. Most of his arguments are recollections of past events that he claims are caused by violent video games. In one section he tries to link
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with Incidents and Emergencies For this assignment I must be able to understand priorities and responses in dealing with incidents and emergencies; I am in my workplace setting when I come across a particular incident. I need to deal with the incident in order to minimise any risk to myself and other individuals within the setting as efficiently as possible‚ ensuring that I adhere to any relevant legislation‚ policies and procedures. It is required of me that I need to deal with the incident that
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MU 2.4 3.2: Outline the actions to take in response to the following situations‚ fires‚ security incidents and emergency incidents. Fire: If there was a fire in the setting the actions that I would take would be… • First of all if I seen a fire I would set off the fire alarm to make everyone aware that there is a fire. • Get all the children out of the building through the nearest and safest exit. • Make sure all the windows and doors are closed on the way out if it’s safe to do so. • Lead
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