TRANSACTIONAL ANALYSIS The reaction of people to a management problem cannot always be anticipated. But‚ we can predict the kind of responses our interventions may evoke from people. How? The answer is –with the help of transactional analysis. When people interact in assertive or non-assertive ways‚ there is a social transaction in which one person responds to another. The study of these social transactions between people is called transactional analysis. It is a method of analyzing and understanding
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IMPORTANCE OF ORAL COMMUNICATION SKILLS For NUS Career Centre Report by: A0119072L Date: 7th October 2013 Content Page EXECUTIVE SUMMARY ………………………………………………………………….2 1.0 INTRODUCTION ...…………………………………………………………………..…3 1.1 Background…..…………………………...………………………………………3 1.2 Problem‚ Purpose and Questions ……………..………………………………….3 1.3 Scope …………………...……………….………………………………………..4 1.4 Limitations ………………………………..……………………………………...4 1.5 Sources and Methods.……………………….……………………………………4 1.6 Report Organisation
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Introduction and History - Transactional Analysis is a theory to understand human behavior through concepts which have been taken from psychology and psychotherapy. This method helps in understanding and to some extent – predicting how people behave in different situations. Transaction analysis was developed by Eric Berne during 1950’s and was made famous by his book – “Games People Play”. This theory was further developed by Dr. Thomas Harris in his book – “I am OK‚ You’re Ok” in late 1960’s
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Tubbs’ communication model involves two communicators and contains three main components of communication: the messages‚ interference‚ and the channel. Communication problems can exist across all three components of Tubbs’ communication model. Messages can be intentional and unintentional‚ when we send an unintentional message we give a message that we didn’t intend to and will usually not find out about the error until we receive feedback from the receiver. Communication problems in channels
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style is established on deontological ethics whereas transactional leadership is based on teleological ethics. Key Arguments Leader values and transformational/ transactional leadership suggest that a divergent set of ethical values serve as foundations of the respective leadership influence processes. Teleological (utilitarianism) ethics are associated with transactional leadership while deontological (moral altruism or Kantian
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Transactional leadership is more of a management style than a form of leadership. Nevertheless‚ it can be very effective for motivating subordinates and eliciting productivity. There are a few assumptions that go hand-in-hand with transactional leadership. Primarily‚ transactional leadership assumes that people are motivated by rewards‚ they will cede authority to their chosen leaders and fulfill goals and objectives set by their leaders. There are many benefits that come with an organization’s choice
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Dr. Eric Berne was a prominent Psychiatrist and is the author of “Game People Play” in which he introduces Games and Transactional Analysis to the world. Transaction: When two people communicate‚ each exchange is a transaction. A transaction consists of a singular stimulus and a single response‚ verbal or nonverbal from one person to another. It is called a transaction because each party gains something by it. Berne said that when people are in their different ego states and they interact with
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Transactional Analysis Dr. Eric Berne‚ the originator of Transactional Analysis‚ has explained transaction is a unit of social intercourse. According to him‚ if two or more people encounter each other…sooner or later one of them will speak‚ or give some other indication of acknowledging the presence of the others. This is called transactional stimulus. Another person will then say or do something which is in some way related to stimulus‚ and that is called transactional response. What is transactional
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------------------------------------------------- Interview Questions Group A: Standard Questions (Choose 7 questions from this group‚ from p. 121). 1. What are your weaknesses? At one point of my life being organized was my weakest point‚ but I was able to assess the situation and implemented a time management system that has improved my organization skills. 2. What are your strengths? When I start something I always managed to complete the objective. Part of it is due to my commitment
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The different characteristics and models of communication ______________ A Concept Paper Submitted To Dr. Jose M. Mongcal Professor ______________ In Partial Fulfillment of the Requirements in English 102 Speech Communication By Feah Joyce Q. Remola BS-Psychology 2 June 27‚ 2013 Introduction How well do you communicate? I am a person with confidence. Interacting and communicating to someone is easy as pie. How well do you communicate in English? Well‚ um‚ that’s another
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