working in a wide range of settings. It provides the learner with the knowledge and skills required to carry out their work safely. This is a mandatory unit in both the Level 2 Diploma in Health and Social Care (Adults) for England (QCF) and the Level 2 Diploma in Health and Social Care (Adults) for Wales and Northern Ireland (QCF). Assessment requirements This unit must be assessed in accordance with Skills for Care and Development’s QCF Assessment Principles. Learning outcomes 4‚ 5‚ and
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Assignment title Communicating effectively at work Assessor John Leach Date issued 20/12/13 Interim Deadline 4 weeks Final deadline Duration (approx) 8 hours Qualification suite covered BTEC Level 2 Certificate in Principles of Business and Administration Level 2 NVQ Certificate in Business and Administration Units covered BTEC unit 1: Principles of personal responsibilities and working in a business environment NVQ Level 2 Certificate Unit 4: Communicate in a business environment
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iStockphoto/galdzer You’re probably familiar with the phrase ‘what gets measured gets done.’ Defining and measuring effectiveness – especially the performance of workers – is a critical part of your job as a manager. The question is: How do you define the skills‚ behaviors‚ and attitudes that workers need to perform their roles effectively? How do you know they’re qualified for the job? In other words‚ how do you know what to measure? Some people think formal education is a reliable measure. Others believe
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CHAPTER 3: COMMUNICATING in a world of diversity TEST YOUR KNOWLEDGE 1. Market globalization now allows companies to sell and produce goods all over the world. Globalization has increased business’s exposure to cultural diversity‚ which means that more businesspeople interact with co-workers‚ customers‚ suppliers‚ and others from a variety of ethnic and cultural backgrounds. As a result of these two trends‚ communicators must be more aware of cultural differences when communicating
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Communicating Effectively Worksheet Chris Brown 12/22/2014 Kenneth Sawitzke 1. The first choice a speaker can make is the invention or generation of the speech. In order to invent a speech is necessary to choose a topic. When choosing the topic the speaker must consider his knowledge and interest on the subject as well as his public and the purpose of it. Once the topic is chosen it is important to obtain suitable information and conduct a good research in order to make a successful speech
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1 Christina Cooper COM 110-450 October 17th‚ 2012 Module 9 Writing Assignment I am the sister of a recovering addict. My brother attends group every Friday for his addiction and to find new ways in helping with his dependency on drugs. Every now and then‚ the families of the recovering addicts are asked to attend a group meeting. So‚ recently my mother‚ sister‚ and I attended a group meeting with my brother. I have been to so many meetings with my brother that I normally know how things
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The Importance of Communicating with Leadership. Recently I had an incident where I failed to communicate that I had received a traffic citation to my immediate supervisor until the court date was just a few days away. My actions were very immature and unacceptable to say the least. Being given this opportunity to be in this unit and filling in a very tough position‚ I should understand that I am required to be the standard of the regulations. So I would like to start this off with a genuine
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Change Plan: Circuit City Kara Burke Keller Graduate School of Management One major change that took place in the Circuit City organization was its bankruptcy and liquidation of its assets. I was unable to find any communications that occurred within the organization‚ much less externally to stakeholders. What I was able to find were many news communication pieces from third parties. The communications highlighted all the stages of this change‚ from the announcement of bankruptcy filing to
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Cyberspace Communication 215 Communication in Cyberspace what does it means and how do these works fit together. To begin I first looked up the definition of these two words. Communications: All means of symbolic or verbal communication (newspapers‚ mail‚ email‚ telephones‚ television‚ radio‚ etc.) that people and machines use to make contact and share information. [i] Cyberspace: Imaginary‚ intangible‚ virtual-reality realm where (in general) computer-communications
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Tara Richardson Student ID: 000260429 Task 1 Communcation With Families In the speech this teacher gives to her class’ parents‚ sensitivity is demonstrated in a few different ways. She included several handouts of the classroom rules‚ and things to be expected of the students; even including information from the state education office and the national standards for Social Studies. The teacher provided email access to her‚ as well as instructions to get to the school’s website and access
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