Case 1: Citibank Indonesia 1. Citibank’s budgeting process is based on a bottom-up method. It is not compromised of specific goals to be attained by individual operating units‚ but is composed for the corporation as a whole. Citibank was aiming for long-term goals‚ which call for profit growth of 12-15% per year‚ 1.25% return on assets‚ and 20% return on equity. These standards are set for the entire company‚ and individual sectors‚ such as international branches‚ usually set their own higher goals
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Case Writeup – Citibank: Performance Evaluation Question 1) Which of James McGaran’s performance measures are objective‚ and which are subjective? Evaluate the pros and cons of objective and subjective measures in a performance evaluation and reward system. Objective performance measures are those which are directly quantifiable and are not subject to the beliefs and interpretations of the observer. Subjective measures on the other hand require interpretation and judgment‚ and while numerical scores
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expectations throughout those countries. In Hong Kong‚ children’s birthdays had traditionally gone unrecognized‚ but McDonald’s introduced the practice of birthday parties in its restaurants‚ and now such parties have become popular among the public. Case 2: 1.
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Interhost Solutions (IHS) utilized some business plans in starting the company. The founders set clear KPIs and make use of some business frameworks. In the beginning‚ they tried to apply the Lean Start-up method‚ but they say that it was difficult for the service company to stick to it. This fact is really insightful because simultaneous experimentation such as the Lean Start-up is more effective for start-ups than focused commitment (Andries‚ Debackere‚ and Van Looy‚ 2013). Hence‚ IHS should have
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1. Analysis of Budget Process at Citibank Direction and control of Citibank’s international branches are conducted via two formal management processes. Each year‚ top management sets sovereign risk limits for its independent branches based on proposals by country managers. Country managers may choose to operate with self-imposed limits below this upper guideline. Following‚ there is the budget setting process‚ where headquarters only provides administrative guidelines but not specific targets‚ with
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Evaluation of Corporate Performance In 1994‚ Jeff Bezos was a 30-year-old hedge fund analyst with a degree in computer science and electrical engineering from Princeton University. It was at this time Bezos decided to put his business plan in play. Jeff pulled up a file that had the business model he intended to use‚ which had been write in early that year in the passenger seat of a 1988 Chevy Blazer (A Retail Revolution Turns 10‚ 2005). Amazon.com opened its virtual doors on the World Wide Web
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metrics were used to monitor flow of information. Apart from issues such as Training and Workload management it was observed that existing system functionality was not being utilized. There were data integrity issues throughout the process. Business Solution Detailed end-to-end process mapping from origination to loan servicing was done and 150+ process maps developed. A base lining and benchmarking exercise was carried out and 80+ metrics identified. Genpact Six Sigma and Domain experts worked with
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Performance Appraisal and Job Evaluation Process A case study on “Dada Corporation” Introduction Page# a) History of the organization 2 b) Objective of the organization 3 c) Function of the organization 3 d) Role of the organization in the Economic Development of Bangladesh 5 e) Organizational Structure 7 f) Mission of the organization 9 g) Vision of the organization 9 Research Methodology a) Rationale of the study 10 b) Objectives of the study 10
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Ascendum Solutions is a worldwide information technology solutions providing company. They provide innovative technological solutions which are generated by businesses and the challenges they face while doing businesses. Ascendum Solutions India Pvt. Ltd. works with SMB’s and with organizations at enterprise level. Their portfolio includes many Fortune 1000 companies and helps them in solving their business challenges. Their success lies in
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Is Isom’s business vision responsive to the situation? In general‚ most of the companies in property and casualty insurance business would want to be high performing specialists rather than generalists. Yes‚ in this case however his vision was responsive to the situation. He had a good view of the situation and knew that radical shift in the divisions strategy is required to turn around the future. P&C was a low performing generalist insurance division • Years of
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