prestigious hotels and clubs in British ruled India. Legend has it that this was one of the reasons why Jamshetji Nusserwanji Tata‚ the first Indian industrialist built India’s first luxury hotel. He went ahead with the project although he was busy with plans to industrialise India. The first Taj Hotel‚ the flagship of the Group was born in 1903 and stood alone for almost half a century. Initially it was smooth sailing‚ even though the original hotel was conceived and built when the hotel business
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Taj as caring‚ efficient and enigmatic. The line went: ‘She is the Taj‚’ The base line was ‘Nobody cares as much.’ Product - The brand “Taj Hotels Resorts and Palaces " operates 108 hotels across 63 locations in India and 17 hotels in international locations The hotels are grouped into 3 categories - Luxury‚ Leisure and Business. The Taj Luxury Hotels offer lavish accommodation‚ gourmet specialty restaurants and bars‚ fitness centre and spas and well-equipped business Taj believes that the their
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Executive Summary Competition among hotel and hospitality business has increased enormously as customers are getting more educated and fashionable. They’ve been demanding more luxurious services and products which urge organisations to focus on better marketing and strategic planning. Hotels and firms now believe that personal and strong relationships with potential customers is key to competitive advantage in today’s competitive business environment. The idea of developing and upholding the relationship
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1. a) How does MindTree create‚ develop‚ and sustain communities of practice? b) What role do they play at the company? Answer: a) MindTree encourages employees who share a common passion to form groups or communities for learning‚ knowledge sharing‚ business development‚ or self-development. People passionate about any particular topic have to attend a workshop to prove his/her commitment to the topic. If selected‚ these volunteers‚ called “Champions”‚ are allowed to form and lead communities.
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Manalo‚Cezanne Izle Resorts Management TM0202 The St. Regis Bora Bora Resort – Beach Source: http://www.stregisborabora.com With overwater villas with private decks and glass panels in the floor that give guests a beautiful view of the water below. With Private salt water lagoon and restaurant located on the resort. With complimentary water activities such as canoes‚ kayaks‚ snorkel gear‚ and long boards. You’ll have your own personal butler service the minute you
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use in Voyage Hotel is attempts to add a democratic dimension in our hotel management‚ which has generally been top-down and hierarchical
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In an attempt to become a more aggressive business operation‚ Hilton Hotels decided to change its strategic direction by venturing into the gaming industry. With this strategy came not only new opportunities but also large elements of risks and competition. In 1994 the growth in the gaming segment declined with gaming operating income down by 7% from 1993. The Hilton Hotels however had a 3% increase in occupancy from 1993. In view of this‚ it is important to understand market needs and develop marketing
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The Royal Hotel Case Study describes a situation where a junior consultant has architected a hotel maintenance management and issue tracking solution for a boutique hotel client. Blake‚ the consultant‚ identified a hotel maintenance management package which included a Rapid Response issue logging module‚ Preventative Maintenance module and the Reporting Module. Blake left the engagement prior to the completion of the change and has been called back because the system has been month balled a few
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operating officer of Shangri-La Hotels and Resorts‚ was reviewing the progress the Hong Kong-based company had made over the previous 10 years as it grew from a regionally focused business into a rapidly expanding international deluxe hotel group. With 18400 employees‚ 50 hotels‚ and $842 million in revenues‚ Shangri-La Hotels and Resorts (Shangri-La) was a leading player in the luxury hotel industry and was growing rapidly to satisfy increased demand for deluxe hotels and resorts in Asia‚ Europe‚ and North
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------------------------------------------------- BLUE MOUNTAIN RESORTS: THE SERVICE QUALITY JOURNEY (Charlotte De Baere) 1. ------------------------------------------------- Service Concept of BMR The service concept of BMR is trying to cover all aspects of every facility they offer. This means not only improving the service provided in skiing facilities but in the whole ‘four season/village’ concept. Due to the wide range of services BMR provides‚ they fall short on different areas.
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