Human Services Case Manager Exercise Case Study 1 Location: Family Support Services Center Staff member: Tom Martin * Demographics * Age: 32 * Gender: Male * Marital status: Divorced * Race or ethnicity: Caucasian * Years with agency: 4 * Staff member history and current assessment * Employed as an individual counselor for adult clients * Considered an adequate‚ but not outstanding‚ counselor * Two previous client complaints
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Online Grocery’s Competitive Analysis Peapod‚ Fresh Direct‚ Walmart‚ and local online grocery are the top competitors 1. Peapod Peapods‚ which was founded in 1989‚ hold the most shares in the online grocery industry with 5.8 percent. The company has presence on 14 states‚ offers more than 8‚000 products‚ and serves to more than 350‚000 customers annually. The customers are various‚ but typically are dual-income couples or families. In 2012‚ Peapod introduced posters with pictures of foods and QR
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In the following scenario‚ a female student‚ Suzy‚ in her first-year of university visits a male doctor at the Student Health Centre‚ to which‚ she is told that she has a minor vaginal infection and is then further questioned about her sexual activity. After she mentions the number of sexual partners she has had in the past year and states that she “likes sex‚” the doctor makes a judgmental remark by saying he does not believe a girl of her age should be behaving this way and advises her to go see
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OPER3160 Grocery Gateway Case Study Executive Summary To: Al Sellery‚ CEO‚ Claude Germain‚ Chief Operating Officer From: Dominique Van Voorhis‚ Vice-President of Industrial Engineering and Operations Systems Subject: Customer Delivery Operations Issue: Grocery Gateway would like to increase their deliveries from 2.7 to 4 per hour and provide recommendations for improving and optimizing the delivery operations. To optimize delivery operations‚ two solutions are recommended. One‚ an upgrade to the
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OPENING CASE QUESTIONS Information Systems are Central at Grocery Gateway 1. What information systems are used at Grocery Gateway to help them make decisions? Would you classify these systems as TPS‚ DSS‚ or EIS? * The web site acts as a TPS as it supports customer transactions. * Logistic Management System is a mostly a DSS with some aspects of an EIS incorporated into it as analyzing some of its data can lead to strategic decisions. 2. How do these systems support operational‚
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This case study from the first paper through now has always left me questioning what was the right course of action‚ and what would be wrong to do. After reading how different classmates took the same information provided and concluded on how to respond I was somewhat amazed to see not only those who felt that ‘duty to warn and protect’ did not apply here‚ but even the differences in how those who did agree came to their conclusions as to why they would warn‚ and what other processes they would take
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Description of Case This case is about a clinical department manager who has successfully brought a failing department to a department that is very efficient. The manager has used her skills to help improve satisfaction among the patients‚ families‚ nurses‚ and physician satisfaction. She has also found ways to increase patient volume and finances. This manager made such an impact that she was promoted to administrator of one of the hospitals suites. When she arrives at her new job she realizes
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As Grace investigates the case‚ she’s unaware of a woman called “Radioactive” who smokes a thin cigar watching her. She also carries a patterns bakery box. Grace elicits the help from MIT Professor‚ JASON STEVENS (35). Zoe tells Grace that she didn’t kill her husband. She opened
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Case 2 – The Drinking Problem Mr. Collins has dysphasia and enjoys a beer with his son each day in his private room on ward B. Roma (RN assigned to care for Mr. Collins) reads a note in the case notes‚ that Doctor Rich and the speech therapist have ordered thickened fluids for Mr. Collins. That note was written 5 days ago. The current nursing care plan also states ‘thickened fluids’. Mr. Collins tells Roma that he has discussed the matter with the doctor and the speech therapist and is aware of
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Grocery Gateway: Customer Delivery Operations Background: Grocery Gateway was founded in 1997‚ by Bill Ni Nardo. In 2001‚ Grocery Gateway was Canada’s largest direct online grocer‚ providing a selection of 6‚500 items from the GroceryGateway.com website. Nature of the Business: Grocery Gateway offers food products with a delivery service competing in the grocery industry. The service is offered to residents in the Greater Toronto Area (GTA)‚ which is the largest urban area in Canada.
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