SGSCMF-003-2001 HP DeskJet Printer Supply Chain Global Supply Chain Management Forum GRADUATE SCHOOL OF BUSINESS STANFORD UNIVERSITY GSS3B MAY 2001 Hewlett-Packard Company DeskJet Printer Supply Chain (B)1 Brent Cartier‚ Manager of Special Projects in the Materials Department of the HewlettPackard (HP) Vancouver Division‚ was enjoying a hot cup of coffee after lunch on the long flight to Germany. The last few days had been exhausting. Meetings‚ conferences calls and non-stop phone calls
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of $13.2 billion and net income of $739 million. In 1988‚ the Deskjet printer was introduced and had become one of HP’s most successful products‚ with sales of 600‚000 units/$400 million in 1990. Summary This case study deals with Hewlett-Packard (HP)‚ a famous manufacturer of computers and peripherals. In the early 1990s‚ HP faced a so-called “Inventory/Service-Crisis” concerning one of their high volume products‚ the DeskJet printer. Despite growing inventory levels at the distribution centers
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system for desk jet printers & design a strategy to implement processes leading to postponement of product differentiation‚ in order to reduce inventory imbalance & satisfy customer demands. The short term strategy will include recalculation of safety stock‚ reorder points & reorder quantity‚ Identification of certain models that needs to discontinued and improvement in demand forecasting system. New Key Performance indices (KPI’s) reflecting performance of entire supply chain will be developed.
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Supply Chain Management Group work 2: HP DESKJET PRINTER SC Group 11: Claudia Jongerius S120008 Sjoerd Groot S120011 Chris Louman S120035 Tom van der Laan S120042 PTMSc16: June 6th 2013 1. Consider the solution alternative - placing scientifically based inventory system‚ (say Periodic review system) - to solve inventory-service crisis. Estimate cycle inventory‚ safety inventory and pipeline inventory‚ for all desk jet printer models‚ to achieve 95% cycle service level (under
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Desk Jet Printer Supply Chain From the case‚ there’re several significant issues emerged in HP desk jet printer supply chains: - Inefficient demand forecasting system - Long lead time - Disagreement on right level of inventory among HP divisions Demand Forecasting System HP desk jet printer is considered in the mature stage of product life-cycle. So‚ time-series analysis along with causal methods would be efficient tools for forecasting demand. As time-series methods use a variety of past
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HP Deskjet Printer Supply Chain Case Analysis - This case study deals with Hewlett-Packard (HP)‚ a famous manufacturer of computers and peripherals. In the early 1990s‚ HP faced a so-called “Inventory/Service-Crisis” concerning one of their high volume products‚ the DeskJet printer. Despite growing inventory levels at the distribution centers in Europe and Asia-Pacific‚ customer service levels were unsatisfactory. Affected by growing competition this problem had to be handled quickly. Brent Cartier
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Hypothesis: Is rooms positively correlated to customers satisfied? Correlations Correlations | | 7. Rating based on scale from trip advisor | 6.Overall Rating by the scale from trip advisor | Spearman’s rho | 7. Rating based on scale from trip advisor | Correlation Coefficient | 1‚000 | ‚729** | | | Sig. (2-tailed) | . | ‚000 | | | N | 448 | 447 | | 6.Overall Rating by the scale from trip advisor | Correlation Coefficient | ‚729** | 1‚000 | | | Sig. (2-tailed) | ‚000 |
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Hewlett-Packard Company Deskjet Printer Supply Chain (A) Table of Contents Introduction: 3 Problem identification: 3 Recommendations and solution 5 Strategies to be adapted: 5 A. Postponement or Delayed Customization: 5 B. R&D in Europe and Asia 5 C. Investing in information: 6 Strategies to be altered: 6 I. Quick response can be used‚ along with improved and more accurate forecasting: 6 II. Ordering quantity that would allow HP to provide a certain service level:
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gross margin for each printer‚ sea transportation costs of $1 per printer and air transportation costs of $10 per printer (air shipment lead-time is three days)‚ evaluate the various alternatives available to Brent Cartier to address the inventory and service problem. 6 5. Bibliography 8 1. What has caused the so-called Inventory/Service "Crisis"? In 1990’s‚ Hewlett-Packard faced several problems with inventory levels for the Deskjet Printer product line. This printer was produced in Vancouver’s
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managing the DeskJet printers in Europe assuming that the Vancouver plant continues to produce the six models sold in Europe. Using the data in Exhibit 17.13‚ apply your model and calculate the expected yearly investment in DeskJet printer inventory in the Europe DC. Answer: 1. In order to calculate the yearly investment in DeskJet printers‚ we calculate the yearly investment of the printers separately and then add them together to get the total yearly cost. There are 6 versions of the printers‚ which
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