The Body Shop International CASE ISSUES: Market Saturation/Loss of Sales (CI#1) - Growth Strategy is no longer working for The Body Shop. Their store growth has diminished since the mid-1990s‚ and by 2002 the company’s profit was shrinking‚ and sales were not growing proportionally to the rapid expansion of stores. Having entered a retrenchment phase‚ they need to focus on profitability without rapid expansion. Is Anita Gone? (CI#2) - Though Anita Roddick stepped down as CEO in 1998‚ and resigned
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a. Where in the value chain is the organisation creating value for their customers? Primary: Value chain activity Yes/No How does The Body Shop create value for the customer? Inbound Logistics No Not imperative to creating value to the customer. Operations Yes Operations and technological development are covered in the The Body Shops stance on animal testing (one of their values). Testing comes under operations and technological development as they have had to think of innovative ways to test
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The Body Shop’s company values stem from Anita Roddick’s vision of the company. She believes " there is a better way. I think you can rewrite the book on business. I think you can trade ethically; be committed to social responsibility‚ global responsibility; empower your employees with being afraid of them That is the vision‚ and the vision is absolutely clear." Anita’s vision along with the company mission statement and statement of values set the tone for socially responsible management of
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July 2006‚ L’Oréal welcomed The Body Shop to its family of brands. L’Oréal places great value on The Body Shop’s exceptional emphasis on being a sustainable and ethical business. It intend that close co-operation between their businesses will result in shared best practice and the identification of opportunities for improving L’Oréal sustainability performance. For example‚ in December 2006‚ L’Oréal joined the Round Table on Sustainable Palm Oil‚ partly due to The Body Shop’s experience on this issue
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The Body Shop Based on our projections for the years 2002-2004‚ the biggest driver that effects debt is the company’s operating expenses. Based on the history of the upward trend of operating expenses‚ our recommendation is that The Body Shop needs to concentrate on lowering the operating expenses‚ and keeping those expenses around 45% or lower in order to avoid borrowing money. Our 45% recommendation includes a safety net which will prevent having The Body Shop borrowing cash if sale do not continue
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For this task I am required to identify my chosen organisations objectives and aims. My chosen organisation is The Body Shop‚ its objectives and aims are diverse compared to other businesses that are on the markets for expansion and profitability. In this task I am going to consider the most common objectives and aims‚ in doing so‚ I will compare its objectives and aims to other businesses. Business objectives are the stated‚ measurable targets of how to achieve business aims. For instance‚ we want
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MGT01STG – 15.11.2008 Lösung Fallstudie Fall Body Shop Frage 1 – PIMS Schlüsselfaktoren Investitionsintensität Die Firma Body Shop hat eine sehr hohe Investitionsintensität da die erzielten Gewinne jeweils wieder in diverse gemeinnützige Projekte‚ Kampagnen‚ Förderungsprogramme‚ Umwelt- und Tierschutzprojekte. Die Forschungs- und Entwicklungskosten können durch den Einsatz von Naturprodukten möglichst gering gehalten werden. Body Shop verwendet nur altbewährte Inhaltsstoffe welche sich bereits als
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IntroductionThe Body Shop a globally recognised brand name in the natural cosmetic and toiletries industry‚ founded by Dame Anita Roddick‚ in the year 1976. Dame Anita began Body Shop to create a living for herself and her family (About Dame Anita Roddick‚ n.d.). The Body Shop which began as a small store in England today has over 2400 stores across 61 countries in the world with over 1200 products (The Body Shop website). The Body Shop also has a strong value and ethics based business concept‚ which
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copied by other competitors in the years to come like Bath & Body. However‚ the Company still has retained high brand recognition and gained competitive advantages on the good relationship with the long-term suppliers of raw materials in the third world countries under the project of “Trade Not Aid” and “the Soapworks Project” and on the unique ethic values it promoted. According to Body Shop‚ firstly‚ through 28 years hardship‚ body shop established a strong image with good reputation by the customers
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Clients of Body shop are faced with a broad of different and over 300 products to select from each product is produced for a particular purpose to satisfy the needs of the clients. Consumers form a particular value and satisfaction that has been offered by the market. Body Shop produces items so that there can be repeat purchase and the good news can be spread. Body Shop has maintained its value over the years through the use of its natural ingredient from a wide range of product from Body scrubs‚
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