AXIS BANK Axis Bank was the first new generation private sector bank to be established in India under the overall reform programme initiated by the Government of India in 1991‚ under which nine new banking licenses were granted. The Bank was promoted by Unit Trust of India‚ the largest mutual fund in India‚ holding 87% of the equity. Life Insurance Corporation of India (LIC)‚ General Insurance Corporation Ltd and its four subsidiaries who were the co-promoters held the balance 13%. The Bank started
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on “Evaluation of customer service quality of Uttara Bank Limited” based on secondary data & information. The information used in the report has collected from various sources such as published materials like annual report‚ daily statement of affairs of Amberkhana Branch‚ Sylhet & articles related to banking activities. I have prepared this report to represent the available product & service facilities‚ service quality‚ their strength & weakness‚ efficiency to serve customer‚ terms & conditions
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No. 3. May 2013 Issue. Pp. 71 – 88 Performance Appraisal of Indian Public Sector Banks Parvesh Kumar Aspal * and Naresh Malhotra** The strength of economy of any country basically hinges on the strength and efficiency of financial system‚ which‚ in turn‚ depends upon a sound banking system. The regulators have recommended bank’s supervision through CAMEL rating model to assess the performance of banks‚ which is better than the earlier systems. The prime objective of CAMEL model of rating
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Project Report On CUSTOMER SATISFACTION CORPORATE GUIDE FACULTY GUIDE Mr. Ravi Parmar Mr. Rajnish mallick Relationship Manager Submitted in Partial Fulfillment of the requirement of Post Graduate Diploma in management Submitted By Ankur Singh PGDM-III‚ Semester Batch- 2008-10 Roll no. 014908005 Centre for Management Technology
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Unit Two: Perception Key Concepts Candidates should be able to: • describe the difference between sensation and perception using shape constancy‚ colour constancy and visual illusions; • explain depth cues‚ including linear perspective‚ height in plane‚ relative size‚ superimposition and texture gradient. Core theory: constructivist theory Candidates should be able to: • outline the role of experience in perception; • explain the concept of top-down processing; • explain the concept of
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CUSTOMER PERCEPTION TOWARDS MOBILE BANKING WITH SPECIAL REFERENCE TO INDIA Purpose: The objective of this paper is to study customer perception towards mobile banking and finding important factors in India. Design/Methodology/Approach: The research methodology is largely based on extensive literature review and is based on exploratory research followed by descriptive analysis. The data collected thorough questionnaire‚ which is based on both open ended and closed ended questions. The questionnaire
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COMM 1001: Week 4 Assignment Worksheet (Part 1 of your Week 5 Perception Paper) Directions: Please save the document to your own computer using the naming convention "COMMWK4Assgn+last name+first initial" as the Submission Title. The file name identifies you and indicates to your instructor that your worksheet is available to grade. Please fill in the answers in the boxes provided by TYPING in your answers. If you need more space than is provided‚ the box will expand as you write. So‚ no need
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a) Advise on the relationship between a bank and its customer. Explain the duties and rights each has towards each other. b) Name and discuss any three types of negotiable instruments AUTHOR: KATALILO JOY INTRODUCTION This paper is aimed at discussing the relationship between a bank and its customer and the duties and rights each has towards each other. In discussing the relationship a scenario will be considered. The paper will further discuss
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Perception Meaning of perception: It is surprising that we receive some objects and reject others. It is equally surprising that an object received is understood differently by different people. Some view a painting as beautiful while others may see the same painting as ugly. The answer is perception‚ a strong component of human organism. Definition: In its simple sense perception is understood as the act of seeing what is there to be seen. But what is seen is influenced by the perceiver
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Engineering and Technology 69 2012 A Model of Market Segmentation for the Customers of Mellat Bank in Iran Nader Gharibnavaz‚ Hossein Yazdi Abstract—If organizations like Mellat Bank want to identify its customer market completely to reach its specified goals‚ it can segment the market to offer the product package to the right segment. Our objective is to offer a segmentation model for Iran banking market in Mellat bank view. The methodology of this project is combined by “segmentation on the basis
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