Understanding Organisations: Understanding the internal and external organisational environments This section covers: Organisational theory Organisation structure Centralisation and decentralization Levels of the organization Mintzberg’s nine design parameters Formal organisational relationships Definition of an organisation: Systems of activities and behaviours to enable humans and their machines to accomplish goals and objectives a joint function of human characteristics and the nature
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* 1. Just Plane Smart Harvard Business School – Case Study Summary Abhishek Mehra Balaji P Saruabh Ranadive Sarang Bhutada * 2. The setting It’s summer of 1993 Southwest is expecting delivery of two uncommitted planes McGlade needs to find a way‚ to put these planes in operation‚ keeping the organizational objectives are intact Final decision would have to preserve the Southwest culture and spirit About Southwest Started as a intra-state operator in Texas Budget airline philosophy‚ survived a
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of correctly receiving‚ checking and sorting mail and packages (both incoming and outgoing). Professional handling of mails is vital within an organisation since it is widely used for transfer of equipment and material in the business. Improper handling of mails could result in loss of business / customers / suppliers and economic losses. This can be due to loss to vital documents‚ delays in mails‚ delivered to wrong person‚ inefficient service being delivered‚ payment being lost (incoming
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Report: Control Measures | February 14 2013 | Grade 12- Accounting | | Stock holding and security Brittany Fashions is an international company which supplies young women with modern clothing and accessories. In order to make sure this business will be successful in South Africa a criteria has to be met to ensure the businesses stability. Brittany Fashions will be importing their clothing and accessories from a supplier in China‚ this is due to the high costs involved when selecting
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In at least two works that you have studied‚ discuss the use of minor characters in either supporting or undermining what appear to be the goals of the protagonist. Throughout the two plays‚ Streetcar Named Desire by Tennessee Williams and The Importance of Being Earnest by Oscar Wilde‚ the minor characters play an important role in supporting or undermining the goals of the protagonist. In this case‚ in the Streetcar Named Desire‚ Mitch is the minor character that supports the goals of the protagonist
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Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is usually accessed by pressing the number 1. It enables you to access messages left to you by others | 2. Conference calls | This makes it possible to speak to more than one person
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The article “The importance of an internal marketing orientation in social services” (International Journal of Nonprofit and Voluntary Sector Marketing‚ 14:285-295‚ 2009)‚ it’s a recent article with only three years‚ and many of the references that are used in this article are researchers well known in their field of work. Both of the two researchers have a PhD in Marketing from the University of South Florida and also both have already published several articles in various Marketing Journals. This
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. music on hold That type of phone is used when a person is placed on hold and the music is played to them. Usually used when calling customer service. 2. transfer This one enables to transfer a caller to another extension. Usually used at the reception desk
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A report on two different organisations a public sector organisation ..................... and a private sector organisation ....................................... Introduction In this report you will learn about a public sector organisation‚ business activities & purpose etc. the organisation I have chosen to look at is the NHS (National Health Service). Public Sector Organisation – e.g. NHS The NHS (National Health Service) is a funded health service which was launched in 1948. The funds come
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