Words and Their Implied Meanings Would you rather belong to the "Apple Dumpling Gang" or the "Crypts"? The connotation of the word gang reaches "hit an all time low" in the 1990’s. We envision today’s gang members as drug lords who kill each other on street corners. Society rejects and imprisons them. Once members of a "gang" simply shared common interests and enjoyed social acceptance‚ much as members of a club today. Many pairs of words have experienced a similar disagreement in connotation
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Good Customer Service Good customer service consists of good attitudes‚ being aware of customers‚ and knowing your job. First of all‚ one way to characterize good customer service is having a good attitude. For example: When I go into a business‚ someone should greet me in a good manner. Furthermore‚ if I need help‚ the employee should be more than willing to help with a smile on their face. The first step of good customer service is giving the customer immediate attention. Customers want the
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response to this customer. Analyze the responses of your classmates. What makes a good “service recovery” response. Develop some general guidelines. A. Response Letter: Dear Sir/Ma’am‚ I am writing in response to your letter in which you described your disappointment in our service. I apologize for the treatment you and your family received and want to assure you that it does not reflect the quality of service we strive to maintain. I have already spoken with my employees and am confident this
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After-sales services: A rising revenue model? Posted On May 16th‚ 2009 By Srabani Sen When Sinee Electronics shifted base from Thane to Delhi‚ it installed 16 UPS and four inverters to run its office. A popular brand‚ which provided both UPS and inverters‚ was very prompt in delivering the products and installing them. Not only that‚ the two servicemen who had visited the site to install the machines‚ spent a full day in explaining the On the other hand‚ good customer service often isn’t good
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Implied Warranties Case Study Implied Warranties FACTS: Peter and Tanya Rothing operated Diamond R Stables near Belgrade‚ Montana‚ where they bred‚ trained and sold horses. Arnold Kallestad owns a ranch in Gallatin County‚ Montana‚ where he grows hay and grain‚ and raise Red Angus cattle. For more than twenty years‚ Kallestad has sold between 300 and 1‚000 tons of hay annually‚ sometimes advertising it for sale in the Bozeman Daily Chronicle. In 2001‚ the Rothing’s bought hay from Kallestad
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Term Proposal When concerning ethical behavior‚ ethics can also imply with fairness. Companies that show fairness and justice tend to practice ethical behavior. However‚ there are many differences we think are justifiable for treating people differently. For example‚ an organization may think it is fair to terminate any employee over excessive tardiness or promote an employee for exceeding the expectations of his or her job performance. On the other hand‚ there are also reasonable criteria that
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day to day basis; 2. Advise on the terms needed in a sale of goods contract in order to protect the seller’s position in respect of price‚ payment and delivery; 3. Apply simple terms in a sale of goods contract dealing with price‚ payment and delivery; 4. Advise on the principal remedies available to the unpaid seller of goods; 5. Identify the terms which need to be included in a retention of title clause in order for it to work and also other terms which may be included‚ and advise on
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$221.4 million in 2005. (Greenwald) These numbers are incredibly high‚ and where is all this money being used? We have been asking these questions for years now‚ and our government doesn’t seem to give us a set answer. In Robert Greenwald’s “Iraq for Sale‚” he brings some of the things this money is being spent on into plain sight. Special interest groups stationed in Iraq include private contractors from TITAN‚ C.A.C.I‚ Halliburton‚ and KBR. Greenwald shows us the corruption and dishonesty of these
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through various media files regarding legal processes‚ concepts and outcomes. One reason law is essential to the efficient operation of a society is that it provides a consistent‚ fair and just way of governing a community. It is extremely important that every member of the community has a fair trial and course of justice‚ as well as the idea that no one is above the law‚ and no person is allowed to take justice into their own hands‚ as outlined in Dicey’s rule of law. This is demonstrated through
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MGMT 625 Midterm Exam TRUE/FALSE QUESTIONS (2 POINTS EACH) 1. The stability and predictability of the law is essential to business activities. ANSWER: TRUE 2. Uniform laws apply in all states‚ including those in which the laws have not been adopted. ANSWER: FALSE 3. A state law that conflicts with the U.S. Constitution will be deemed unconstitutional. ANSWER: TRUE 4. Damages is a remedy at law. ANSWER: TRUE 5. Equitable remedies include injunctions and decrees
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