IMPACT OF INFORMATION TECHNOLOGY ON MARKETING: A CASE STUDY OF AIRTEL COMPANY (Abstract) Information technology affects marketing in many ways. Some of these save labor and provide service. Others create entirely new products and new organizational forms. Still others enhance marketing operations in ways that can change their character. An example of the latter is now taking place behind the scenes in the consumer packaged goods industry‚ where a new generation of data is producing a discontinuity
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Bharti Airtel Bharti Airtel Limited is a leading integrated telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi‚ India‚ the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India‚ the company’s product offerings include 2G‚ 3G and 4G services‚ fixed line‚ high speed broadband through DSL‚ IPTV‚ DTH‚ enterprise services including national & international long distance services to carriers. In
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Introduction Bharti Airtel Limited‚ commonly known as Airtel‚ is an Indian multinational telecommunications Services Company headquartered in New Delhi‚ India. It operates in 20 countries across South Asia‚ Africa‚ and the Channel Islands. Airtel has GSM network in all countries in which it operates‚ providing 2G‚ 3G and 4G services depending upon the country of operation. Airtel is the world’s third largest mobile telecommunications company with over 269 million subscribers across 150 countries
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Building Brand Airtel The telecommunications industry in India has seen phenomenal growth over the past decade with the number of mobile subscribers currently in excess of 951 million.1 Airtel dominates this market with a 30.2% market share by revenue but the competition isn’t far behind. Vodafone is a close second with 22.7% market share by revenue and is showing a strong growth trajectory.2 However‚ with mobile penetration upwards of 75% there is little room for such exponential growth to continue
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Missions and Goals of Project As with most companies‚ Riordan’s Mission is to satisfy the wants of its customers when they buy a product or service from this company. The goal of this company is to be the leader in their industry. Ensuring this type of satisfaction will certainly go a long way in creating long term relationships with its customers. Riordan management realizes that this can best be achieved if the workforce has the tools that are needed to make their tasks more efficient. To
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GROUP PLANS FROM DIFFERENT TELECOM OPERATORSIN THE CHAKAN AREA OF PUNE ACKNOWLEDGEMENT I take immense pleasure in completing this project and submitting the final report. The last 45 days with AIRTEL has been full of learning and sense of contribution towards the organization. I would like to thank AIRTEL for giving me an opportunity of learning and contributing through this project. I also take this opportunity to thank all those people that made this experience a memorable one. A successful project
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1. Introduction Bharti Airtel Limited‚ is the world’s third largest provider of telecommunication services with presence in the 22 licensed jurisdictions in India and having operations in Sri Lanka‚ Bangladesh and Africa‚ with an aggregate customer base of 252 million as of March 31‚ 2012 & Total revenue of LKR 450bn for the last financial year (2011-2012) Hence‚ proper identification and focus on its critical success factors and appropriate human resource management strategies have enabled
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1. Introduction Bharti Airtel Limited is a major Indian telecommunications firm‚ with a particular focus on operating in the mobile services market. Founded in 1995‚ the company quickly tried to exploit growth opportunities arising from the liberalization of Indian telecommunication markets. The family owned business was soon able to generate profits and extend market shares. However‚ the pace of company growth challenges the firm in terms of being able to setup necessary infrastructural elements
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CRM at AIRTEL Assignment #1 GBMP 508-01 2010 Submitted to: JAMES EVERARD Submitted By: Smiley Smiley(810-272-591) 10/13/2010 CUSTOMER RELATIONSHIP MANAGEMENT AT AIRTEL About the Company Airtel comes from Bharti Airtel Limited‚ one of Asia’s leading integrated telecom services providers with operations in India and Sri Lanka. Bharti Airtel since its inception has been at the forefront of technology and has pioneered several innovations in the telecom sector. Airtel is third largest
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u need a PC or a Laptop and the required connectivity tools‚ie.‚ Serial/USB cable OR Infrared Device OR Bluetooth dongle 1)Activate Airtel Live!( It’s FREE so no probs) 2)Create one Airtel gprs data accounts and select the it as the active profile. Under DATA COMM ~~~ GATEWAY : 100.1.500.99 APN : airtel.com USERNAME : blank PASSWORD : blank PASS REQ : OFF ALLOW CALLS : AUTOMATIC IPADDRESS : DNSADDRESS : DATA COMP : OFF HEADER COMP : OFF Under INTERNET PROFILES
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