Lecture Summary Week Ten: Communication Date: 9 October 2013 Communication is about identifying the appropriate audiences‚ so consequently it is more than just communicating to the target market. Examples of audiences are new category users‚ brand switchers‚ brand loyals‚ influencers‚ intermediaries‚ and internal employees. You need to be clear about the selection of communication objectives. Are you building awareness (either recall or recognition)‚ brand knowledge (re attributes)‚
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(MC) Unit I 1. Define Communication‚ What are the characteristics of communication‚ and briefly mention types of communication. 2. Explain the role and process of communication. 3. What are the barriers of communication and how to overcome barriers? 4. Write short notes on: a)Listening process and importance of learning. b) Improving listening skills. c) Importance of feedback and principles of feedback. Unit II 1. What do you mean by non-verbal communication‚ its characteristics and
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and learn from in order to be successful in communication in any situation. It is important in a global business sense as well as providing optimal services to patients in a healthcare setting. We all come from different corners of the world and English is not everyone’s first language. Intercultural communication is especially important in America because we a considered a melting pot. One of the most important steps in intercultural communication is removing stereotypes. It is much easier
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Abstract Mobile IP has been designed within the IETF to serve the needs of the burgeoning population of mobile computer users who wish to connect t o the Internet and maintain communications as they move from place to place. The basic protocol is described‚ with details given on the three major component protocols: Agent Advertisement‚ Registration‚ and Tunneling. Then route optimization procedures are outlined‚ and further topics of current interest are described. Charles E. Perkins‚ Sun Microsystems
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This is the concept that says we only know things through our own experiences. Hermeneutic phenomenology is similar to this but goes a little bit deeper and connects communication and language more in depth. Cybernetics is a little bit different than the previous two traditions. It examines the overall workings of communication in relation to systems. A system being “a system of parts‚ or variables‚ that influence one another‚ shape and control the character of the overall system” (Littlejohn
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Section 1: The Communication Process What is Communication? 1. Communication is the process of sharing information‚ thoughts and feelings between persons whether it is verbal or non-verbal. 2. Communication is a two way process of sending and receiving information either verbal or non-verbal. 3. ***Communication is the exchange and flow of information and ideas from one person to another. 4. What are the elements of communication? The elements of communication are as follows:
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Question 001.1.2 Explain how effective communications affect all aspects of own work? Effective communications is important to my work as a childminder day and daily. It’ll start when a child comes into the setting in the morning. Parents will advise me if they’ve had any problems the night before‚ sickness‚ disturbed sleep etc‚ they will also advise me of any changes to the school collection times {if after school clubs are on}. It is also as important when the parent comes back to collect
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reasons why people communicate 1.2 Explain how effective communication affects all aspects of own work 1.3 Explain why it is important to observe an individual’s reactions when communicating with them 2.1 Find out an individual’s communication and language needs‚ wishes and preferences 3.1 Identify barriers to communication 3.4 Identify sources of information and support or services to enable more effective communication 4.1 Explain the term ‘confidentiality’ 4.3 Describe
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that some subjects might be taboo or too emotionally stressful for others to discuss. Encourage Offer words and actions of encouragement‚ as well as praise‚ to others. Make other people feel welcome‚ wanted‚ valued and appreciated in your communications. If you let others know that they are valued‚ they are much more likely to give you their best. Try to ensure that everyone involved in an interaction or
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SHC 21: Introduction to communication in health‚ social care or children’s and young people’s settings. 2.1 We all communicate in different ways; we all have different preferences need and wishes. There are also different types of communication; Written – Pro’s * Can be used as evidence * Re looked at * Clearer to understand * Easier to communicate with people who don’t have a lot of confidence Cons * Can be taken in the wrong way * Poor layout * Too much information
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