MZUZU UNIVERSITY FACULTY OF INFORMATION SCIENCE AND COMMUNICATIONS DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY A RESEARCH PROPOSAL BY MATHIAS MARK BLUGAMA (DLIS/2B/02/09) A STUDY ON CUSTOMER CARE SERVICES AT THE COLLEGE OF MEDICINE LIBRARY 1.0 INTRODUCTION AND BACKGROUND 1.1 Conceptual Introduction It appears when people talk of library services‚ they only focus on the services that they
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Advantages and Disadvantages of Sole Proprietorship Profits and Losses – Advantages: Proprietor receives all the profits because he or she takes all the risks. Disadvantages: Losses are not shared. Liability - Disadvantages: 1) The proprietor has unlimited liability. 2) If the firm is unable to pay its bills‚ the proprietor can be force to sell personal assets as well as the business to pay debts. Management – Advantages: 1) Decisions on starting and running the business can be made
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Advantages and disadvantages of using CAD Advantages * Can be more accurate than hand-drawn designs - it reduces human error. * You can save and edit ideas‚ which makes it easier and cheaper to modify your design as you go along. * You can modify existing ideas‚ which saves time. Disadvantages * The software itself can be expensive so initial costs are high. There are free software packages though. * Staff need to be trained how to use the software‚ which also adds to costs
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Some advantages and disadvantages of internet Availability of Knowledge Advantages The internet which was once just a little puddle‚ now‚ have become an ocean; an ocean of knowledge. It is like a magical crystal ball which has an answer for every question of yours and the best thing about it is; it is completely free. I know how much I have learnt from the internet. How internet is better than books when it comes to knowledge? The answer to this would be the infinity of the internet. Plus‚ apart
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There are advantages and disadvantages in every war that can either be minute details or change the whole course of the war. In the Revolutionary war‚ there were many advantages and disadvantages of either side. America and Britain both had different things working for them or against them‚ many of these things were very significant by the end of the war. Although both sides had various advantages and disadvantages‚ America’s advantages outweighed those of the British. In the war‚ America had
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What are the advantages and disadvantages of FedEx and UPS? This essay critically analyses two giant competitors in the package delivery industry: Federal Express Corporation (FedEx) and United Parcel Service‚ Inc. (UPS). Both corporations have achieved a great success on a global scale. FedEx Express currently serves hundreds of cities and markets with its intercontinental and international express services [1]. It founded in 1973 and has developed to serve and reach every corner of the world.
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Advantages and Disadvantages of the Articles of Confederation From their landing in the New World in the early 1600s‚ the British subjects‚ or colonists‚ were under the rule of the British King. Some colonies had more power with their own legislatures‚ but the British King and/or Parliament always had the final rule. Some of the British Kings tended to be more lenient than others‚ but when the Restoration occurred in 1660‚ Charles II was restored to power in England and he planned on ruling with
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Part two‚ Statement of the Problem‚ provides specific questions that the researcher sought to answer. It also indicates the purpose of the experiment and specifically‚ it states both descriptive and inferential questions and hypothesis. Part three‚ Significance of the Study‚ gives the people an idea on how relevant the study is to other researchers. It also states the importance of the study‚ the beneficiaries and the benefits to be derived from the results of the study. Part four‚ Scope and Delimitation
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Some advantages to living in the country include these points: Clean Air‚ no neighbors‚ open spaces‚ quiet‚ birds‚ deer and other critters. You have to love nature to live in the country. No crime‚ and people are usually friendly. Some disadvantages to living in the country include these points: No shopping mall or large supermarket. Power outages occur more often and usually out in the country everything runs on electric‚ like a well pump so you can flush the toilet‚ so no power and therefore
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References: • Peter M.Fish‚ “The International Steel Trade”‚ McGrow Hill Book Co.‚ New York. 1987. • Robert A. Blecker‚ “US Trade Policy & Global Growth”‚ Basil Blackwell & co.‚ 1968. • Robert W. Crandall‚ “US Steel Industry in Recurrent Crises: Policy”‚ Prentice Hall Book Inc.‚ New York‚ 1951. • Madan‚ BK‚ Aspect of Economic Development
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