consideration about their customer service in online marketing platform‚ not only providing many kinds of user engagement but they have to maintain it as well. (3) Dell should be more creative into their design features customization to attract more customers. Strengths 1. Good business model 2. Low inventory cost 3. High market shares 4. Customizable of the product 5. Competitive pricing Weaknesses 1. Not popular among college student 2. No retailers‚ customers without internet connection
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co-ordinator who have extended their kind help‚ guidance and suggestion without which it could not have been possible for me to complete this project report. My sincere thanks to my all entire faculty members XXXXX‚ XXXXX and all staff members for offering me all kinds of support and help in preparing the project. I am deeply indebted to my guide NAME for not only her valuable and enlightened‚ guidance but also for the freedom she rendered me during this project work. I am thankful to my group member
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traditional target market which is high school students is projected to decrease over the next ten years‚ we at regional state university need to come with a new idea of our target market. Other potential market segmentation can be considered by using these few methods that elaborated below. 1. MARKET SEGMENTATION Market segmentation provides businesses with the possibility of customizing a unique set of elements known as the 4P’s (product‚ price‚ place‚ and promotion) for specific target markets. Therefore
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Chapter 19 Share-Based Compensation and Earnings per Share True / False Questions 1. GAAP requires using intrinsic value accounting for employee stock options. True False 2. If previous experience indicates that a material number of stock options will be forfeited before they vest‚ the fair value estimate of the options on the grant date should be adjusted to reflect that expectation. True False 3. Compensation expense must be adjusted during the service period to reflect changes
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Implementing a Customer Relationship Strategy" The Asymmetric Impa ’et of Poor Versus Excellent Execution Mark R. Colgate Peter J. Danaher University of Auckland‚ New Zealand The benefits of developing customer relationships are well established. However‚ a well-intentioned relationship marketing strategy may fail because of poor implementation. In this study‚ the authors look at the effects of implementing a customer relationship strategy. Specifically‚ they examine the implementation
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Customer Satisfaction Strategies What is customer satisfaction? We are in the midst of a revolution in business. Some call it a customer revolution‚ others a quality revolution‚ others a service revolution. Organizations are attempting to obtain increased customer satisfaction by focusing on the quality of their products and the service provided. This movement toward quality has produced significant benefits but just like other business fads‚ joining and adopting the religion does not insure
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RECOMMENDATION ON HOW TO IMPROVE CUSTOMER SERVICE FOR MANHATTAN FISH MARKET Step 1 Train employees in effective customer service techniques‚ required food handling and safety procedures. Encourage them to think in terms of customer care‚ which goes beyond basic service. The care concept includes such simple steps as looking customers in the eye‚ smiling at them and greeting them promptly‚ as well as measures such as anticipating their needs. Timing is another aspect of customer care. Serve drinks and
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often does Buster receive heartworm prevention? Option 1: Client: give it monthly. I You: hat’s great‚ Mrs. Smith. Buster’s so lucky to have a pet T parent who takes such good care of him. Do you need any product refills today? Note: f the client bought a package of preventives six I months ago and says she doesn’t need refills at her visit‚ this may indicate the pet isn’t receiving regular prevention. If a dose has been missed‚ remind clients that prevention could make the pet sick
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in determining the cost of serving customers and as a basis for evaluating the profitabilty of a specific customer or group of customers. Why is this important? Most managers agree that 80% of their profits come from the top 20% of their customers and most important‚ the bottom 20% of their customers are unprofitable. For example‚ to compete with Walmart‚Best Buy works hard to attract profitable customers and equally hard to discourage the unprofitable customers which those that are price shopping
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Romeo and Paris are very similar‚ yet also very different. Because of the similarities and differences‚ they cause much strife and conflict in the story and with their actions regarding Juliet. The way they treat Juliet and how they view love is very contrasting; However‚ they also both share feelings of loyalty and a passionate love for her. Throughout the play‚ these are important aspects that are largely emphasized and greatly impact the outcome. There are many ways Romeo and Paris differ. One
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