Case Analysis Southwest Airlines and Gary Kelly Oscar A. Anzaldua Davenport University Southwest Airlines Company is a well-known low-cost American airline that offers excellent customer and employee service. As of 2009 Southwest is the largest airline company in the world that carries the most number of passengers and it is the third largest passenger fleet of aircraft among the world’s commercial airlines. It also boasts the highest number of customers than any other airlines in the United
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SOUTHWEST CEO | CEO Gary Kelly and What Makes Southwest Airlines So Successful | | CEO Gary Kelly and the employees of Southwest Airlines have fun at work. His skills as an accountant gave him a chance to change how the airline handled the accounting end of business. The corporate culture and core competencies have made Southwest Airlines a front runner in the business. | | LeAnne Powell | 10/15/2011 | | Page 1 CEO Gary Kelly and What Makes Southwest
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provided‚ I have selected Gary Kelly‚ of Southwest Airlines. He is the current CEO at Southwest‚ and during his 23 year long venture at southwest he has been able to do many great things for the company‚ making it a place where people wanted to come to work‚ even on their days off. He started out as a controller in 1984 and then moving on to become Southwest’s CFO in 1989‚ but it wasn’t until 2004 that Gary Kelley was made the CEO. During his many years at with the company he has worked very close
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Gary Kelly High Profile CEO of Southwest Airlines Stephanie Bleam October 19‚ 2011 Mr. Gregory Haughton Introduction Gary Kelly serves as the Chairman of the board‚ President‚ and Chief Executive Officer at Southwest Airlines. A 23-year veteran who becomes CEO in 1989‚ Gary has worked closely with southwest legendary cofounder and Chairman Emeritus Herb Keller and
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Leadership Style; What Do People Do When They Are Leading? BUS520: Leadership and Organizational Behavior Strayer University 6/08/2014 Leadership Style: CEO Gary Kelly Southwest Airline Gary Kelly grew up in San Antonio Texas and he was active in his school years. He played every sport but baseball. Most of the time‚ he was the team captain‚ and also he was voted to be the president of his class. He also learned to play the guitar and trombone. He still enjoys playing the guitar for
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Market Research Southwest Airlines is practicing a conservative growth strategy. The airline focuses on growing internally and expanding within their current routes. It is estimated that in any given year‚ 85% of Southwest’s expansion is internal. The company purchases new planes to add capacity to their system. By next year‚ they will be using 14 to 16 new planes for internal expansion. At times‚ Southwest expanded externally‚ but only when an opportunity was present. The company faces a problem
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Southwest Airlines 2011 Diagnosis: Southwest airlines began first flight in 1971. They experienced finance loss only in the first year. Southwest’s company vision is to keep a low fare with better customer service. According to different surveys‚ Southwest airline has the highest margin in all years except 2007 and passenger yield. Southwest has lowest average revenue passenger miles per passenger‚ load factors‚ unit costs per available seat per mile‚ and net debt. In order to maintain their
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The manager of maintenance was notified and immediately took charge. His first actions were to contact the Chicago Fire and Water Departments‚ and Marshall Field’s parent company‚ Dayton Hudson in Minneapolis. Electricity—and with it all elevator‚ computer‚ communication‚ and security services for the 15-story building—would soon be lost. The building was evacuated and elevators were moved above basement levels. A command post was quickly established and a team formed from various departments such
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ARTICLE www.hbr.org What Makes an Effective Executive by Peter F Drucker . Included with this full-text Harvard Business Review article: 1 Article Summar y The Idea in Brief—the core idea The Idea in Practice—putting the idea to work 2 What Makes an Effective Executive 8 Further Reading A list of related materials‚ with annotations to guide further exploration of the article’s ideas and applications Product 6980 What Makes an Effective Executive The Idea in Brief The
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Personality: What makes you the way you are? - Science News - The Independent At some point in your life‚ you ’ve probably filled in a personality questionnaire ("Do you see yourself as....?")‚ and wondered as you ticked the boxes if there can really be any validity to such a simplistic way of assessing people. Surely the scores just reflect your mood on the day‚ or what you want the investigator to think. Surely everyone gives the same answer‚ which is "it depends". Or even if the scores measure
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