characteristics of fast food stores and their impact on customer sales and satisfaction” By:- Rajul Bhardwaj Lecturer‚ Faculty of Management Studies‚ Gurukul Kangri University‚ Haridwar(Uttarakhand)‚ India Table Of Contents:- Chap-1 Introduction 1.1 Global Retailing Industry..…………………… 1.2 The Far East Experience..…………………… 1.3 The Changing Food Retailing sector in Asia.. 1.4 Recognition of a Problem……………………… 1.5 Objectives of the study…………………………
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INTRODUCTION: DEFINITION OF CUSTOMER The father of our nation‚ Mahatma Gandhi’s famous statement is worth recollection- “A customer is the most important visitor on our premises .He is to dependant on us ‚we are dependant on him .He is not dependant on us‚ we are dependant on him. He is not an outsider on our business. He is a part of it .We are not doing a favor by serving him‚ he is doing us a favor by giving us an opportunity to do so.” According to Peter Drucker. “The
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Eleven A harsh and realistic tale telling of one of the cruelest realities of life. That’s what Sandra Cisneros’ “Eleven” is. To see life from the eyes of an eleven year old‚ even though it’s not a true child’s perspective‚ is a unique opportunity‚ especially when the child knows how to properly express one’s feelings in words. Cisneros expresses one of the key feelings that we share as human beings‚ that we are never smart‚ mature‚ or experienced enough to do what we need to do‚ like we are never
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CASE FOR ANALYSIS ~ SHOE CORPORATION OF ILLINOIS OVERVIEW: This case deals with a manufacturer of women’s shoes that purposely changes styles frequently to take advantage of the flexibility of a small organization. However‚ decision making in the organization follows such a convoluted pattern that conflict is a given. Work flow needs to be re-examined‚ and adjusted for efficiency. DISCUSSION QUESTIONS TO ASSIGN: 1. Analyze organizational structure. 2. What suggestions do you have for improvement
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Unit Seven: Building Your Storefront Unit 7‚ Lesson 1: Anatomy of a Successful Business Web-Page 38.03— Identify elements of a web page. 38.00—Research the plan and design of an e-commerce web page 18.02‚18.04—Describe contemporary web page layouts and content‚ ”Writing for the Web" 38.08— Explain the importance of loading time as an element of web site design. 38.02— Compare and contrast positive and negative features of different web sites‚ using Venn diagrams‚ unions and intersections. Lesson
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Objective: Viability of Napster as a revenue generating company. Case in brief: Napster is a brainchild of Shawn fanning‚ launched on June 1 ‚1999 as a peer-to-peer music downloading program for college students. Napster became a one of the most popular sites on the internet‚ claiming some 15 million users in little more than a year. From the beginning‚ Napster facing so many problems from the RIAA and music industry players. Napster violated the copyrights by allowing users to swap the music recordings
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value in sequel rights‚ how they will be able to make money off of these investments in the rights‚ or understand why studios would be willing to sell them. Then‚ we will address the timing of the offers and why it is so important‚ especially in this case. Next‚ we will look at the “fair” value for these films using two different approaches. The first approach is the net present value of the entire set of 99 films for 1990. We will look at three different sets of assumptions with the net present value
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Covey begins The 7 Habits of Highly Effective Families by saying “Good families- even great families- are off track 90% of the time!” (9) It is important to recognize that families will not be “on track” all of the time. Keeping families “on track” has become tough in today’s society because everyone is about “me” and not “we.” The key is to have a sense of destination‚ flight plan‚ and a compass. Habit #1 is Be Proactive. This habit indicates the ability to act based on principles and values rather
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c) Compare and contrast Current ratio is the ratio of the current assets and current liabilities‚ it show that whether the company is able to meet its short-term obligation or not. The table above shows that all the current ratio of the two company in each year have the ratio over 1. It means that they have enough current assets to settle the current liabilities. Parkson Holding Berhad achieved the highest current ratio which is 1.79 in the year of 2014 among the three years. While it achieve the
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Case 1: Pelican Stores Pelican stores‚ a division of National Clothing‚ is a chain of women’s apparel stores operating throughout the country. The chain recently ran a promotion in which discount coupons were sent to customers of other National Clothing stores. Data collected for sample of 100 in-store credit card transactions at Pelican Stores during one day while the promotion was running are contained in the file named “data pelican stores. The propriety card method of payment refers to charges
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