MARKETING PLAN Dunkin Donuts - New Iced Coffees and Dunkin Stix American Sentinel University Introduction to Marketing‚ MKT210 Wil Guttierres 3 August 2014 Table of Contents Section 1 – Executive Summary………………………………………………..……Page 1 Section 2 – Mission Statement…………………………………….………………....Page 1 Section 3 – Situation Analysis……………………………………………………….Page 1 Section 4 – Market Summary………………………………………………………..Page 2 Section 5 – Target Market Growth…………………………………………………..Page 2 Section 6 – Market Needs…………………………………………………………
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How does Dunkin Donuts build long-term customer relationship? Dunkin donuts has been operating as a chain restaurant for nearly sixty years. Dunkin Donuts was able to build long-term customers by sticking to their original values. They have stuck to their values by providing the consumer with a great customer service experience with ease of access and affordability. Dunkin Donuts puts quality control first. By doing this‚ they are able to provide a consistent cup of coffee at any location. Through
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LOGO OF DUNKIN DONUT DUNKIN DONUTS SYSTEM BACKGROUND A.COMPANY DESCRIPTION Dunkin Donuts is an around-the-clock organization‚ and a General Manager will need to understand and assume the responsibility of this. This is an energetic and fun working atmosphere with many future opportunities available within the organization. COMPANY HISTORY It all started in 1946 when William Rosenberg (founder of Dunkin Donuts and also theInternational Franchise Association) invested $5‚000 to form Industrial
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Dunkin’ Donuts is a company entrenched within the United States. There is a 94% brand awareness for Dunkin’ Donuts within the United States‚ which shows that it has some standing within the United States‚ whether it is good or bad. Dunkin’ Donuts made about $591.1 million in revenue just from stores within the United States. Its quick service has allowed it to become an integral part of many consumers’ mornings. While Dunkin’ Donuts is extremely popular‚ our research findings have lead us to believe
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DUNKIN DONUTS PERFORMANCE MANAGEMENT ANALYSIS EXECUTIVE SUMMARY Performance Management strategy focuses on what is involved in managing the organization. It is a natural process of management‚ not a system or a technique. (Fowler‚ 1990). It is also about managing within the context of the business (its internal and external environment). This will affect how performance operates. (Michael Armstrong‚ 2004). This paper will analyze Dunkin Donuts’ performance management strategy. Dunkin Donuts is
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Dunkin Donuts was founded in 1950 by Bill Rosenberg. Mr. Rosenberg opened the 1st store in Quincy Massachusetts. Mr. Rosenberg’s goal was to “make and serve the freshest‚ most delicious coffee and donuts quickly and courteously in his stores”. (www.dunkindonuts.com‚ 2012) Dunkin Donuts are now headquartered in Canton Massachusetts. Dunkin Donuts values and principles guide their franchises to success. There values and principles are (www.dunkinbrands.com‚ 2007): Values * Honesty * Transparency
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Industry Trends 5 6. Macro Environment Impact 6 7. Porter’s Five Forces 7 8. Starbucks Company Overview 9 9. Starbucks SWOT 11 10. Starbucks Balanced Scorecard 15 11. Dunkin Donuts Company Overview 15 12. Dunkin Donuts SWOT 16 13. Dunkin Donuts Balanced Scorecard 19 14. Conclusions 21 15. Reference 22 1. INTRODUCTION This study gives a brief review of the U.S. and international coffee shop industry. The coffee
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[pic]Due to my most recent trips to a local Palm Harbor Dunkin Donuts location and the same trips that generated my Dunkin Donuts? Doubt it and Dreadful Dunkin Donuts posts. Neither of those posts about the Dunkin Donuts location located at 33600 US Highway 19 N‚ Palm Harbor‚ FL have resolved anything. After my frustration grew with my most conveniently located Dunkin Donuts location I decided to try out a Krispy Kremes that is located right down the street at 32130 US Highway 19 N Palm Harbor‚
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The 4P ’s Classification of the Marketing Mix Revisited This article‚ addresses the prime classifications scheme in marketing‚ the 4P configuration of the marketing mix. The marketing discipline needs a strong classification of the marketing mix‚ not only to stimulate conceptual integration and purification of the discipline‚ but also for meaningful measurement of marketing mix efforts and their effects. Also‚ managers need a clear classification of all instruments at their disposal in order
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From reading the Dunkin’ Donuts Case Study‚ there are few problems that Dunkin’ Donuts faced which eventually lead to the company loss in market share and revenue. Dunkin’ Donuts CEO’s did a fabulous job salvage the situation and regain the control of market share‚ there are few more actions could have been done to achieve Dunkin’ Donuts’ goal to full extent. Also‚ Dunkin’ Donuts should learn from this lesson to prevent history to repeat itself. First is competition from Krispy Kreme‚ and Starbucks
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