Preview

Dunkin Donuts Thesis Paper

Powerful Essays
Open Document
Open Document
1427 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Dunkin Donuts Thesis Paper
LOGO OF DUNKIN DONUT

DUNKIN DONUTS

SYSTEM BACKGROUND

A.COMPANY DESCRIPTION
Dunkin Donuts is an around-the-clock organization, and a General Manager will need to understand and assume the responsibility of this. This is an energetic and fun working atmosphere with many future opportunities available within the organization.

COMPANY HISTORY

It all started in 1946 when William Rosenberg (founder of Dunkin Donuts and also theInternational Franchise Association) invested $5,000 to form Industrial Luncheon Services, a company that delivered meals and coffee break snacks to customers in the outskirts of Boston, Massachusetts. The success of Industrial Luncheon Services led Rosenberg to open his first coffee and donut shop, the "Open Kettle". Then, in 1950, Rosenberg opened the first store known as Dunkin' Donuts in Quincy, Massachusetts.
The first Dunkin’ Donuts shop (shown left) was opened in Quincy, Massachusetts in 1950. The company began franchising five years later. By 1963, there were over 100 Dunkin Donuts shops open and by 1979 over 1000 loctaions open.

The Birth of Dunkin’ Donuts Brand
Mr. Rosenberg changed the name to “Dunkin’ Donuts” in 1950. From a total of five shops, Dunkin’ Donuts has tremendously jacked up its growth and awareness, which served as the foundation for its brand leadership and popularity.
The tremendous growth, marked by increasing sales every year, can be attributed to its quality products and the conscientious implementation of standards.

Sustaining Brand Leadership and Popularity
In 1960, Mr. Rosenberg founded an International Franchising Association, which gave Birth to the Business Franchising Model of the brand. This facilitated the rigorous and intensive preparation of any new Dunkin’ Donuts Franchise aspiring to carry the brand.

B. ORGANIZATIONAL DIRECTION
1.) Organizational Chart
2.) Duties And Responsibilities
ORGANIZATIONAL CHART

DUTIES AND RESPONSIBILITIES

Job Summary Manage all areas of the multi-unit restaurant

You May Also Find These Documents Helpful

  • Powerful Essays

    Krispy Kreme is a relatively small doughnut seller. It has only 295 stores while Dunkin Donuts has over 3,600 outlets in the United States and Canada. In spite of its size, Krispy Kreme has been described by many as “the hottest brand in America.” The company’s success in an environment which has made success difficult for many food operations is due in large part to the long-term vision of its top management and its establishment and achievement of S.M.A.R.T. goals. The company originated in Winston-Salem, North Carolina, in the mid-1930s when Vernon Rudolph bought a secret recipe for yeast doughnuts from a French pastry cook. Rudolph ran the company until he died in 1973 without naming a successor, which caused the company problems for the next decade.…

    • 1977 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Their competitors are their largest weakness. Dunkin’ Donuts doesn’t spend much on their advertising and marketing as their competition does. The increasing cost of coffee beans and raw materials is also a weakness as their product pricing is already considered expensive (Altmann, 2007). Current trends pose as another weakness for them. As the trend for healthy living continues it’s important for them to stay current and introduce new products to meet those new consumers’ needs and wants (Altmann, 2007). Another weakness Dunkin Donuts faces are the legal and regulatory forces and trends that harbor setbacks for the company. Dunkin donuts stores are franchised out and it’s up to each individual stores franchisee owner to make sure they follow all of the rules, regulations and requirements set for the store. The most common issue among franchises is related to failed payments. Such as the case in Richmond, Virginia in 2013 when 7 stores were temporarily closed because they failed to pay for franchise and advertising fees (Blackwell,…

    • 1353 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Even though, Starbucks and Dunkin’ Donuts has a very similarities in their menus and the way how they advertise their product by using the same media market to get them out to the public. As a customer, I will prefer Dunkin’ Donuts because those stores are in walking distance from my place of work and they have two DD in my town. There is no Starbucks in near my town. For example, during the summer I go to DD just to get a drink after a hot day and I will stay to use their free Wi-Fi that is available for everyone to use. Plus, they are known for having a high quality…

    • 114 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    • The Open Kettle, a coffee and donut shop in Quincy Mass. is renamed Dunkin' Donuts.…

    • 670 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    Krispy Kreme

    • 1578 Words
    • 7 Pages

    Krispy Kreme was founded by Vernon Rudolph after he purchased the famous secret recipe of yeast-raised doughnuts in 1937 from a French chef in New Orleans. Rudolph began to sell these doughnuts wholesale to supermarkets. The demand for his doughnuts grew quickly, and by cutting a hole in the wall of the factory to sell directly to customers the concept of Krispy Kreme retail stores was born.…

    • 1578 Words
    • 7 Pages
    Better Essays
  • Good Essays

    Dunkin Donuts was founded in 1950 by Bill Rosenberg. Mr. Rosenberg opened the 1st store in Quincy Massachusetts. Mr. Rosenberg’s goal was to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in his stores”. (www.dunkindonuts.com, 2012) Dunkin Donuts are now headquartered in Canton Massachusetts. Dunkin Donuts values and principles guide their franchises to success. There values and principles are (www.dunkinbrands.com, 2007):…

    • 955 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Week 1

    • 459 Words
    • 2 Pages

    Dunkin Donuts core and distinctive competence is the ability to market and sell baked goods and coffee. The Dunkin Donuts mission statement is“Dunkin’ Donuts will strive to be the dominant retailer of high quality donuts, bakery products and beverages in each metropolitan market in which we choose to compete.” (www.samples-help.org) Based on the mission statement step one of the planning process is import ant. The company will evaluate the company's internal and external environment before allocating a franchise to a metropolitan market. It also seems that the growth strategy that Dunkin' Donuts is Rapid growth. The company has "over 2,600 stores in 30 countries outside of the U.S". (www.dunkindonuts.com) The company, like the Red Bull company began in their home country and expended worldwide to attempt to capitalize on small market and gain the majority of the market share.…

    • 459 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Krispy Kreme

    • 457 Words
    • 2 Pages

    Krispy Kreme was known throughout the Southeast, and it began to expand into other areas. In 1976, Krispy Kreme Doughnut Corporation became a wholly owned subsidiary of Beatrice Foods of Chicago, Illinois. The headquarters for KrispyKreme remained in Winston-Salem. A group of franchisees purchased the corporation back from Beatrice Foods in 1982. Krispy Kreme began another phase of rapid expansion in the 1990s, opening stores outside the southeastern United States where most of their stores were located. Then, in December 2001, Krispy Kreme opened its first store outside the U.S. in Mississauga, Ontario, Canada, just outside Toronto. Since 2004, Krispy Kreme has rapidly expanded its international operations.…

    • 457 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Dunkin' Donuts restaurant is one of the world’s largest companies in fast food industry, which deals in wide range of hot, iced and cold beverages, baked goods, sandwiches and soft drinks etc. it was founded in 1950 and now operating in more than 33 countries with good quality of food at affordable price. It gains customer loyalty just because of efficiency and effectiveness of management, good communication and quality of food. It has high turnover rate and comes in list of top five restaurants globally.…

    • 3273 Words
    • 20 Pages
    Powerful Essays
  • Satisfactory Essays

    Answer: Dunkin' Donuts often partners with a select group of retailers-such as Stop & Shop and Walmart. This activity has found another new market in those people who need to have a rest in shopping.…

    • 388 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Comparison Report

    • 1078 Words
    • 5 Pages

    Dunkin’ Donuts is an American global doughnut company and coffeehouse chain based in Canton, Massachusetts. It was founded in 1950 by William Rosenberg in Quincy, Massachusetts. Since its founding, the company has grown to become one of the largest coffee and baked goods chain in the world, with 15,000 restaurants in 37 different countries, the chain has grown to include over 1,000 items on their menu, including doughnuts, bagels, other baked good, and a wide variety of hot and iced beverages. The logo is two Ds side by side in orange and hot pink, placed on a coffee cup next to the words “Dunkin’ Donuts written in orange…

    • 1078 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Kkd Case Study

    • 860 Words
    • 4 Pages

    1. From the business prospective of KKD, the company’s reputation for making tasty, high-quality doughnuts grew steadily throughout the southeastern United States in the 1960s and 1970s, thus, KKD Brand based on high quality product. In addition, there are several ways for KKD to generate revenues; some other revenues can offset one loss.…

    • 860 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    Dunkin’ Donuts has a history of offering simple and straightforward morning snacks which has given it its competitive advantage. They are one of the world’s largest Coffee and baked goods chain. Dunkin Donuts is working to grow in all directions. They now have almost 6,400 outlets, with most of them being in the northwest, they are looking to pop up on every corner throughout the rest of the country. The shops are not only found in the United States, but they have managed to open up internationally with 2,440 shops in 31 different countries.…

    • 1365 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Dunkin Donuts strives to be the leader in coffee beverages and great breakfast foods for the common person. Even though for years we have been known for great donuts, the market and society have changed dramatically and we have to change…

    • 3815 Words
    • 16 Pages
    Powerful Essays
  • Best Essays

    Dunkin' Donuts is an international doughnut and coffee retailer founded in 1950 in Quincy, Massachusetts by William Rosenberg. When Dunkin’ Donuts founder Rosenberg opened the first Dunkin’ Donuts, he had a simple philosophy: “Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores.”…

    • 2969 Words
    • 12 Pages
    Best Essays

Related Topics