International Journal of Advanced Research in Management and Social Sciences ISSN: 2278-6236 A STUDY OF CUSTOMER SATISFACTION WITH REFERENCE TO TATA MOTOR PASSENGER VEHICLES Kavita Dua* Savita* Abstract: Satisfaction is crucial concern for both customers and organizations. Satisfaction is a subjective concept and therefore difficult to determine. It depends on many factors and varies from person to person and product to product. The importance of customer satisfaction in strategy
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RELIANCE INDUSTRIES Reliance Industries Limited (RIL) is an Indian conglomerate holding company headquartered in Mumbai‚ Maharashtra‚ India. Backward vertical integration has been the cornerstone of the evolution and growth of Reliance. Starting with textiles in the late seventies‚ Reliance pursued a strategy of backward vertical integration - in polyester‚ fibre intermediates‚ plastics‚ petrochemicals‚ petroleum refining and oil and gas exploration and production - to be fully integrated along
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Library. (2007). Basic Advice About Planning Your Research. Retrieved June 20‚ 2007‚ from http://www.managementhelp.org/research/planning.htm Hodges‚ L McMahon‚ Robert J. (1986). Bank Marketing Handbook: How to compete in the Financial Services Industry Nelson Oly Ndubisi‚ Chan Kok Wah. The International Journal of Bank Marketing. Bradford: 2005 Ohio Credit Union Systems ( 2004) UCO Bank Policies (n.d.). Retrieved on June 25‚ 2007 from http://www.ucobank.com/customer-grievance-policies.html
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below our expectations at the start of the year. Construction activity has resumed‚ but is still at low levels and supply growth remains slow. In this issue Fewer vacancies‚ higher rates 1 Fiscal restraint weighs on growth‚ but underlying momentum persists 3 Our outlook for the US lodging industry 7 Our chain scale outlook 16 An eye on supply 25 Contact us 26 Fewer vacancies‚ higher rates Aside from weakness in markets with a heavy dependence on the federal government‚ such
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troubled into how to marketing themselves. The industry I would like to dedicate is a narrow defined particular segment of design agency industry - not the normal agency companies that only taking orders and contracting‚ but specifically designer representation agency who help designers on branding and promoting. Following is my SWOT analysis to this niche industry. And afterwards there are profiles for three representative companies in this field‚ industry leader‚ emerging company and company at risk
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2011-04-07 Science Mrs Trennor Research Assignment: The Chloralkali Industry The chloralkali process is responsible for the production of chlorine gas (Cl2)‚ sodium hydroxide (NaOH) hence the name chloralkali. The process is also responsible for the production of hydrogen gas (H2). These three substances are used to
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Spring 2010 08 Fall Cooper Industries‚ Inc. Prepared by: Finance 450 Overview & Introduction Cooper Industries is looking to acquire Nicholson File Company. It meets the three criteria that Cooper looks for in acquiring a company. “First‚ the industry should be one in which Cooper could become a major factor. The industry must be fairly stable‚ with a broad market for the products and a product line of ‘small ticket’ items. Finally‚ it had to be a leading company in
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expansion is always the essential target of Star Industry Cooperation‚ especially in Viet Nam because there is a huge and potential market for eco-friendly windows and doors constructed by artificial wood. The report is written for providing strategies how to expansive our market in Viet Nam and views of operation department. It will also consider issues and solutions that related to market expansion. Expansion in Viet Nam is a changeling for every Star Industry ’s departments‚ particularly Operation team
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fishery crisis. Fish have been a vital resource for many years and are essential to the lifestyles of many people. It is also a huge economic industry for many countries. Over the past decade‚ fish stocks have been exploited and we have witnessed a huge decline; fish farms were created as an alternative. The fishing industry is a multibillion-dollar industry and has now created empty nets due to years of overfishing‚ exploitation‚ and inhumane fishing techniques. Overfishing is a non-sustainable
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Casino Industry Case Analysis Casinos revenues and profits are having problems due to the bad economy. However estimates indicate that revenue and profits will grow in the future. But even though the economy gets better competition plays and important role in this situation since now new casinos are allowed in different states. Which means people wont have to travel to Las Vegas or Atlantic City. They will have casinos closer to where they live. Concerns about casinos outside the USA also
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