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starbucks research
MASTER IN BUSINESS ADMINISTRATION

Midlands State University

FACULTY OF COMMERCE

GRADUATE SCHOOL OF BUSINESS LEADERSHIP

MBA 824: E-COMMERCE

GROUP MEMBERS

Shingirayi Madarani R09694J
Enegray Changachirere R141044A
Enork Gundo R14830Z
Herbert Mataruka R141023T
ASSIGNMENT 2

LECTURER MRS MIRIAM MUGWATI

DUE DATE 17TH SEPTEMBER 2014

Assignment 2
Visit the facebook pages for the following companies (and for any other companies of your choice) to help you answer this question: Starbucks, Unilever, Handy Andy.
Explain the different business strategies that a Zimbabwean organisation of your choice which is not active on facebook may implement to help its target market connect with its products/service/brand. (30 marks)

Starbucks
Food/Beverages

On their facebook page, they have 37,449,767 likes and 19,510,360 visits as at 16 September 2014. On visiting the Starbucks world wide web – http://www.starbucks.com, it says, “We are the world’s premier roaster and retailer of speciality coffee” and they have put up a loyalty program that says, “A loyalty program that's all about you, get exclusive offers by simply registering a Starbucks Card.” You just have to join by signing in.
Through an array of advertisements, it invites customers to explore various products that it offers like the following;
(a) Explore the flavors

Fall rituals, old and new.
Sweet, spicy, savory and all-around delicious. PSL™ is back, with friends. Let the celebration begin.
(b) Send an e-Gift now

Gift cards to celebrate fall.
Shop our seasonal collection.

(c) Learn more

A sweet harvest returns
Celebrate the season with delectable pumpkin and apple treats baked to perfection.

(d) Find a store

Save your receipt — get an afternoon treat.
Bring in your morning receipt after 2pm and get any bakery treat for $1. At

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