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human resource
.

Planning, organizing, staffing, leading and controlling represent the:
Your Answer:
HR management function.

Correct Answer:
Management process.

Incorrect. This is the staffing and personnel management function.

Be cognizant of the basic functions that all managers perform.

2.

The bottom line of managing is:
Your Answer:
Getting results.

Correct. Managers get these results through people.

3.

Which of the following is not a right bestowed by a manager's authority?
Your Answer:
None of the above.

Correct. Authority includes all the named rights.

4.

A(n) _____ manager is always someone's boss and issues orders down the chain of command.
Your Answer:
Line

Correct. Line managers are always someone's boss.

5.

HR's employee advocacy role includes all the following except:
Your Answer:
Coordinative function, service function, functional control.

Correct Answer:
Creating a learning organization.

Incorrect. These functions are distinctly separate from the employee advocacy role.

Review HR's service functions.

6.

The tendency of firms to extend sales, ownership and manufacturing to new markets abroad is:
Your Answer:
Globalization.

Correct. This term is applied to the tendency for firms to expand abroad.

7.

Increased globalization results in:
Your Answer:
Increased competition.

Correct. Increasing globalization means increasing competition.

8.

Negative results of increased globalization are:
Your Answer:
Exporting jobs.

Correct. Competitive pressures of globalization are prompting more employers to export jobs abroad.

9.

The knowledge, education, skills, and expertise of workers is collectively known as:
Your Answer:
Human capital.

Correct. The term denotes the knowledge, skills, education and expertise of workers.

10.

A company's _____ is its plan for balancing internal strengths and weaknesses with external opportunities and

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