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E Banking
The Role of Electronic Banking in the Development of Financial Institution in Saudi Arabia

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Contents
Abstract 3
1.0 Introduction 3
1.1 Introduction to study 3
1.2 Statement of the problem 4
1.3 Research objectives 4
1.4 The purpose of the study 5
1.5 Significance of the study 5
2.0 Literature Review 5
3.0 Methodology 9
3.1 Study population 9
4.0 Data analysis 10
5.0 Findings and Discussions 10
6.0 Conclusion 11
7.0 References 13

Abstract
Electronic banking is popular in the country of Saudi Arabia and it plays a significant role in the banking industry as it increases their profitability. In the above study, it is important to note the six pillars of electronic payment identified and stands out as roles contributing to the development of financial institutions by embracing e-banking. The study bases its facts on case studies previously carried out in Saudi Arabia and the extent to which adopting electronic payment has influenced banking performance. SADAD as used in the paper represents an organization in the region dealing with embracing e-banking in Saudi and analysis of its impacts. There are three main objectives which will be explained by the research findings in the discussion and concluding part of the paper. The problem statement of the study as mentioned in the introduction is to identify the role played by e-banking in the performance of financial infrastructure and its development. The study will thus identify the different benefits associated with the method and therefore encourage the institutions to embrace the technological change. The paper will use two specific measures to identify the extent to which banks benefit from the process and include ROA and ROE. However, the researchers give varying opinions on the matter, but it is concluded that e-banking plays a significant role as revealed by SADAD survey analysis. While other researchers appreciate the fact that there is a linkage between profitability and



References: Bucevska, V, & Bucevska, J 2013, 'An Empirical Analysis of Factors Affecting the Adoption of Electronic Banking In Macedonia: A Logit Model ', Advances in Business-Related Scientific Research Journal, 4, 1, pp. 27-37. Chacko, V, Mariya Jeeja, P, & Paul, D 2015, 'p-Birnbaum Saunders Distribution: Applications to Reliability and Electronic Banking Habits ', Reliability: Theory & Applications, 10, 1, pp. 70-77. Kaur, K, & Kaur, R 2014, 'Legal Issues in Payment and Settlement System: Implication for Banking Industry ', Journal of Institute of Public Enterprise, 37, 3/4, pp. 100-109. Kaur, R 2013, 'The Impact of Electronic Banking on Banking Transactions: A Cost-Benefit Analysis ', IUP Journal of Bank Management, 12, 2, pp. 62-71. Khooran, A 2014, 'Effective Factors on Adopting Electronic Banking Services by Clients (A Case Study: City Bank) ', International Journal of Academic Research, 6, 5, pp. 112-117. Raitani, S, & Vyas, V 2014, 'An Exploratory Study of Factors Influencing the e-Loyalty of Online Banking Consumers ', IUP Journal of Bank Management, 13, 3, pp. 34-47. Roche, I.D 2014, 'An Empirical Investigation of Internet Banking Service Quality, Corporate Image and the Impact on Customer Satisfaction; With Special Reference to Sri Lankan Banking Sector ', Journal of Internet Banking & Commerce, 19, 2, pp. 1-18. Saeidizadeh, M, Sarvestani, A, tabrizi, M, & Hakiminya, B 2013, 'An investigation of the factors affecting customer satisfaction with electronic banking in Isfahan ', New Marketing Research Journal, pp. 139-149. Schlossberger, O 2014, 'Regulation of electronic payment services ', International Journal of Management Cases, 16, 4, pp. 65-75.

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