Vet Technicia Case Summary

a. Phone Triage: The Veterinary Assistant and Veterinary Technician are the ones who normally answered the phones during my shift. Immediately after the client explained their chief complaint, they asked for a name and phone number in case the call was disconnected. Then proceeded to ask questions about the chief complaint. They never discounted the clients concerns.
b. Medical/Nursing Triage: If two or more emergency patients come in at the same time the Veterinary Technicians where there to triage who needs to be seen the quickest or if there was something they could do to help stabilize the patient before the DVM could step in. Most of this included providing oxygen, assisting in radiology, setting up diagnostic tests, prepping for surgery,
Patient assessment included recognizing common domestic animal species and breeds, knowing appropriate restraint techniques for various animal species, obtaining a thorough patient history, gathering patient data; temperature, pulse, and respiration, auscultate heart\lungs and assess hydration status. We also need to be able to properly collect diagnostic specimens for analysis such as urine, blood, and feces. Should be able to assess the patient thoroughly.
The phone triage at CARE Hospital was a learning experience for me, to hear the employees taking so much time and care for each phone call really motivated me. Some of the questions I heard the LVT ask and what we talked about was making sure to get client name and phone number in case the call is dropped. Then get back to the chief complaint. Ask how the breathing is? Is the animal interacting with you? How is the animal’s attitude? Any vomiting/diarrhea? Duration of the symptoms, and character of the vomit or
Advanced Life Support is emergency medical care that may include defibrillation, airway management, and use of drugs and medications. Comparatively, Basic Life Support is emergency cardiopulmonary resuscitation, control of bleeding, treatment of shock, acidosis, and poisoning; stabilization of injuries and wounds; and basic first aid. If a patient comes in respiratory distress the Veterinary Assistant or Technician will ask the client if they would like CPR to be done on their patient. If so, do they want Basic Life Support or Advanced Life Support? LVT explained to me that their practice doesn’t use BLS and ALS. The ones they do use at this facility is DNR, CPR, and AND. The AND stands for Allow Natural