As assistant manager I am responsible for many things in the home I manage, including things such as; health and safety, the staff team and the clients/ tenants under our care. To be able to maintain health and safety, keep to legislation and standards I must ensure that I am continually improving my professional knowledge and practice; allowing me to provide an excellent standard of care. By ensuring that I know legislation and standards updates I can ensure that the home I manage is in-keeping with all updates that affect service delivery and is compliant. Attending training relevant to my role such as; Deprivation of Liberty, Mental Capacity Act and Safeguarding, allows me to be informed and have …show more content…
Trainers and assessors will support me to complete extra training I may take on; relevant to my role. Social services will support me to ensure all my knowledge of paperwork in relation to our clients/ tenants is up to date and in-keeping with legislation and standards. CQC will offer me support through their website; keeping updates to legislation and standards available. A CQC inspector will produce a report once my house is inspected; this will allow me to make improvements on any recommendations made.
All of these sources and systems of support are similar in that they all provide me with knowledge in many different areas that apply to my role, be it; legislation, working practices, individual client/ tenant progress or down falls and reflective practice. Formal support is an organisational requirement and offers me structure in my potential progress and development. This allows me to know exactly where I am with my personal development.
Support beyond the organisation offers professional knowledge and guidance which is in keeping with standards, codes of practice and relevant legislation.
My fellow employees provide me with support, confidence and stability on a daily basis.
Unit 502 (SHC52) Learning Outcome