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Unit 3: Communication and Professional Relationships with Children, Young People & Adults

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Unit 3: Communication and Professional Relationships with Children, Young People & Adults
Helping in Schools 24/02/2012

UNIT 3: COMMUNICATION AND PROFESSIONAL RELATIONSHIPS WITH CHILDREN, YOUNG PEOPLE & ADULTS.
TASK : 8 PROFFESIONAL CONDUCT & COMMUNICATION TASK (1)

1) Describe the role of a volunteer working in school in supporting children and young people. You should describe how to establish professional relationships with children. Explain how your approach to supporting might vary according to the age of the children / young people you are involved in supporting for example, preschool, primary, secondary or Post 16.

The role of a Volunteer is to support the overall learning in school, this can be done a variety of ways such as:

A volunteer can meet the above roles through establishing professional relationships with children, each person has a unique method of communicating and what works for some people may not work for others. Some of the important areas /characteristics are outlined below:

• Use of appropriate language – depending on the age, level and understanding of a child, appropriate language should be used. Regardless of the age of a child profanity should not be used in any circumstance. If I was talking to a Early years child I would use smaller words and talk slower and sometimes repeat words depending on the child’s body language or questions from a child. The tone is also important and a calm tone should be used at all times. Also looking for interaction from the child is key to enable me to assess their understanding that way I am talking to them rather than at them. Likewise as children get older my vocabulary would change and I would talk using longer words and sentences.

• Developing mutual respect – by talking to a child at there level and understanding, for example looking at children at eye level whilst talking to them increases mutual respect. Keeping calm and talking in a “normal” friendly tone also increases mutual respect. Listening to children and addressing their needs is

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