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unit 1
A01- Illustrate how to support service users to maintain their rights.

Welcome to summer breeze nursery, this is one of the finest nurseries to send your children with no doubt of cultural backgrounds. Here at summer breeze nursery we got trained staff to look after children as well as children with special needs. Our staff will always be helping children at all times for example by putting their jacket on, playing with them and also by guiding them. Our staff has first aid qualifications encase of need of first aid, so if there was an accident to take place, this is a very good advantage as you will know that your children are in a safe place and the stuff will be aware of any accidents were to take place. One of the most important rights for children would be she/ he has the right to go school and get educated and to have a bright future.

The right to choice The service users, such as parents will make choices if only if they are given the right appropriate information which they need to know before they enter for the subject or topic. For example in command to make the right choice the service user needs to know;
• What the weather and temperature is like
• What activities they may be expected to participate in
• What clothes are available? The care workers should be able to let the service users to make choices regardless of their disabilities, by giving them enough information, they will be able to manage of their lives and be empowered. If for any reason the service users are not agreed to the right to choice, this might mean that the care which is being provided is not good quality.

The right to Confidentiality

Data protection Act 1998 gives people the right to confidentiality of individual information. This applies to:
• individual information being discussed verbally by care workers, e.g. discussing a service users treatment
• Written information which is individual, e.g. a care plan
• Electronic records, e.g. a person’s health check

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