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Training and Development in Banking Sector - Research Articles

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Training and Development in Banking Sector - Research Articles
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INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS

APRIL 2011 VOL 2, N O 12

Extent of training in Banks and its Impact on employees motivation and involvement in job
Muhammad Farhan Akhtar, Khizer Ali, Miss Shama Sadaqat, Shoaib Hafeez M.Com, Hailey College of Commerce, University of The Punjab, Quaid-e-Azam Campus, Lhr., Pakistan. Abstract Banking sector of Pakistan is characterized by the high competition and in order to survive in the market place, employers have understood the need for ongoing training and development to equip their employee to better cope up with the demands of the dynamic environment today. This study seek to determine the impact of this training and development on motivation and job involvement along with what training methods are widely used in the banking sector of Pakistan. The primary data for this study was collected through a structured questionnaire that was tailored with the help of literature. The questionnaire comprised of 37 items, categorized into 5 sections, which are general perspective, motivation, job involvement, training & development and demographics. Survey was carried outon public and private banks of Pakistan (Punjab region). With the support of SPSS,Co-relation and regression analysis was conducted to generate results. We found that training and development has a positive association with both motivation and job involvement of the employees of banks in Pakistan. Moreover, job instructional training and informal learning are widely used techniques to impart the knowledge towards the employees in banking sector. These findings suggest that by boosting the training and development activities within the banking sector the employees could be motivated and get attached with their work. Keywords: Motivation, Training, Job Involvement, Banks

1.0 Introduction With the extensive competition , greater demand for providing better product and services, continuously changing in technology and business
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