Trade Credit Management for Competitive Advantage: a Case of Kenya Insurance Industry

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TRADE CREDIT MANAGEMENT FOR COMPETITIVE ADVANTAGE: A CASE OF KENYA INSURANCE INDUSTRY

Table of contents
Signature page............................................................................................................................ii Declaration ..............................................................................................................................iii Acknowledgements...................................................................................................................iv Table of contents........................................................................................................................v List of tables............ .................................................................................................................ix List of figures.............................................................................................................................x ABSTRACT..............................................................................................................................xi ACRONYMS........................................................................................................................ xiii CHAPTER ONE 1

Introduction and Background to the Study......................................................................1 Importance of Trade Credit ......................................................................................................... 4 The Nature and Cost of Trade Credit .......................................................................................... 4 Credit Management in Non-Financial Institutions ..................................................................... 5 The Insurance Sector in Kenya ................................................................................................... 6 Statement of the Problem ............................................................................................................ 9 Purpose of the Study ................................................................................................................. 11 Research Objectives .................................................................................................................. 11 Research Questions ................................................................................................................... 12 Study Hypothesis ...................................................................................................................... 12 Rationale of the Study ............................................................................................................... 13 Significance of the Study .......................................................................................................... 14 Assumption of the Study ........................................................................................................... 14 Scope of Study .......................................................................................................................... 15 Limitations and Delimitations of the Study .............................................................................. 15 Operational Definition of Key Terms ....................................................................................... 16 Summary ................................................................................................................................... 16 vi

CHAPTER TWO 18
Literature Review 18
Theories of Trade Credit ........................................................................................................... 18 Quality Guarantee Theory ........................................................................................................ 18 Financing Theory of Trade Credit. ........................................................................................... 20 Liquidity Theory...
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