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TQM in Steel Industry

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TQM in Steel Industry
TQM in Steel
Industry

MANGT 810, Spring 2014
Instructor: Dr. C. Sheu
Student : Aparna Lohiya, Jiayi

Outlines of the paper
1. Introduction
1.1 Review the concept of TQM, Six Sigma and Lean manufacturing
1.2 Review current problems in Steel Manufacturing Industries

1.3 Purpose of the paper

2. TQM Implementation
2.1 Introduce the current TQM implementation practice in the Steel Industry
2.2 Benefits of TQM implementation in Steel Industry
2.3 Hurdles or challenges in implementing Total Quality management

3. Six Sigma and Lean manufacturing in Steel Industry
3.1 Six Sigma and lean applications
3.2 Supporting TQM implementation with Lean and Six Sigma
3.3 Study how and to what extent TQM is affected by Six Sigma and Lean manufacturing

4. Overcoming hurdles
4.1 Ways to overcome hurdles and challenges in implementation of TQM in Steel
Industry

5. Conclusion

6. References

“The transformation to world-class quality is not possible without committed visionary, handson leadership”
Steven George

1. Introduction:
1.1

Review the concept of TQM, Six-Sigma and Lean Manufacturing

TQM- Total Quality Management or TQM is one of the quality-oriented approaches that many organizations have adopted and still many are implementing. Manufacturing companies need to be quality oriented in conducting their business to survive in this ever competitive business world. As per the definition of TQM, it is an integrated management philosophy and a set of practices that emphasize top management commitment, customer focus, supplier relationship, benchmarking, quality-oriented training, employee focus, zero-defects, process improvement and quality measurement. TQM offers each individual the opportunity to participate, contribute and develop a sense of ownership.
TQM can be explained as following concepts (Singh, K. 2013):
Total: It expresses integration or participation of all the employees who take part together in the processes of



References: (1) Garg, K.K., Mishra, Pranav and Sehrwat, Sumit, (2013) “The Quest for Excellence: A Case Study of TQM Practice in Tata Steel”, International Journal of Management, Vol (2) Dastur, M.N., (1993), “TQM in the Steel Industry” (3) Singh, Kanwarpreet, Ahuja Inderpreet, (2013), “Implementing TQM and TPM paradigms in (4) Carlos J.F. Candido, and Sergio P. Santosa, (2011), “Is TQM more difficult to implement than other transformational strategies?” , Total Quality Management, Vol (5) Redman, Tom; Wilkinson, Adrian; Snape, (1996), “The long haul: sustaining TQM at British Steel Teesside Works”, International Journal of Manpower , 17.2, p34-51. (6) Majumdar, Amit , Smolenyak, Megan and Yencho, Nancy, (1991), “Planting the seeds of TQM”, National Productivity Review (7) Andersson, Roy, Eriksson,H. and Torstensson, H, (2006), “Similarities and differences between TQM, Siz sigma and Lean”, The TQM magazine.

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