Total Quality In Higher Education By Ralph G. Lewis

According to the article “Total Quality in Higher Education” by Ralph G. Lewis, Douglas H. Smith, Many individuals in higher education question the need for renewed focus on quality in higher education and or the appropriateness of applying the concepts of total quality to such an effort. Why total quality in higher education? It builds on the tradition of concern for quality that has characterized higher education in the United States and throughout the world. It recognizes the need for continuous development of the people who are part of higher education system, whether students, faculty, or administrators. It involves principles applicable to institutional administration and class room teaching, thus providing a bridge to success.
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