The Role of Employee Reward System

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ABSTRACT
The study is set to investigate the role of employee reward system in an organization at MTRH. The objectives of the study are to examine various employee reward system used by MTRH, to establish the ways of managing employee reward system at MTRH, to determine how MTRH employee reward system has affected employees’ performance and to determine the challenges faced by MTRH in the management of its employee reward system.

The target population will constitute of the director, 7heads of department and 1622 employees. To select sample from the target population stratified and simple random sampling technique will be applied. The data will be collected through questionnaire and be analyzed through both quantitative and qualitative methods.

TABLE OF CONTENTS
Page DECLARATION………………………………………………………………………………i DEDICATION………………………………………………………………………………...ii LIST OF TABLES…………………………………………………………………………….v LIST OF FIGURES…………………………………………………………………………..vi LIST OF ABBREVIATIONS……………………………………………………………….vii DEFINITION OF TERMS………………………………………………………………….viii ABSTRACT………………………………………………………………………………….ix

CHAPTER ONE
I.0 Introduction……………………………………………………………………………..…1 1.1 Background of the Study………………………………………………………………...10 1.2 Statement Of The Problem……………………………………………………………….15 1.3 Objectives of the Study…………………………………………………………………..16 1.4 Research Questions………………………………………………………………………16 1.5 Assumptions of Study……………………………………………………………………16 1.6 Significance of the Study……………………………………………………………..…...6 1.8 Limitations of the Study………………………………………………………………….17

CHAPTER TWO
2.0 Literature Review……………………………………………………………………...…19 2.1 Introduction……………………………………………………………………………....19 2.2 Past Studies done in the irea……………………………………………………………..19 2.2.1 The Modern Approach to Human Resource Manageme………………………………19 2.2.2 Compensating Employees……………………………………………………………...21 2.2.3 Calculation of Salaries and Wages…………………………………………………….26 2.2.6 Managing the Reward System of an Organization.........................................................28 2.2.7 Reward System and Employees Motivation………………………………………….29 2.2.9 Aims of Reward Management…………………………………………………………31 2.2.9 Types of Rewards Systems.............................................................................................31 2.2.10 Performance Appraisal and the Reward System……………………………………...34 2.2.11 Reward Strategy………………………………………………………………………35 2.2.12 Performance and Reward System…………………………………………………….38 2.2 10 Reward System and Corporate Strategy…………….………………………………..40 2.2.11 Characteristics of Good Reward Strategy…………………………….………………41 2,.2.12 Developing A Reward Strategy……………………………………………………...42 2.2.13 Factors that influence the Reward System……………………………………………47 2.5 Conceptual Frame Work…………………………………………………………………48

CHAPTER THREE50
3.0 RESEARCH DESIGN AND METHODOLOGY50
3.1 INTRODUCTION50
3.2 THE RESEARCH DESIGN50
3.3 TARGET POPULATION50
3.4.1 SAMPLE SIZE50
3.5 DATA COLLECTION INSTRUMENTS52
3.5.1 QUESTIONNAIRE53
3.5.2 INTERVIEWS SCHEDULES53
3.5.3 DOCUMENT ANALYSIS53
3.6 DATA COLLECTION PROCEDURE53
3.7 VALIDITY AND RELIABILITY OF RESEARCH INSTRUMENTS54
3.7.1 RELIABILITY OF THE RESEARCH INSTRUMENTS54
3.7.2 RELIABILITY OF THE RESEARCH INSTRUMENTS54
3.8 DATA ANALYSIS54
REFERENCE55
APPENDIX IQUESTIONNAIRE FOR KENYA PIPELINE COMPANY (KPC) EMPLOYEESI APPENDIX III INTERVIEW SCHEDULE FOR KPC (ELDORET DEPORT) MANAGERXIX APPENDIX IV DATA ANALYSIS FOR KPCXXI

LIST OF TABLES
3.4 SAMPLE SIZE AND SAMPLING TECHNIQUES50
3.1: SAMPLING FRAME52

LIST OF FIGURES
FIGURE 2.1 MASLOW HIERARCHY OF NEEDS30
FIGURE 2.2 THE COMPONENTS OF TOTAL REWARD30
FIGURE 2.3 REWARD SYSTEM AND PERFORMANCE49

LIST OF ABBREVIATIONS
KPC Kenya Pipeline Company
HRM Human...
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