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The Affect on Emotional Intelligence on Effective Leadership

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The Affect on Emotional Intelligence on Effective Leadership
FIT - BUS 5450
Assignment 1: Research Analysis and Proposal

The Affect of Emotional Intelligence on Effective Leadership
“Emotional intelligence is the ability to manage one’s own and others’ in order to guide one’s behavior and achieve goals” (Salovey, & Mayer, 2005). In simple words, EI is the ability to perceive, control, and evaluate emotions, that is, to regulate your own emotions, and the ability to cheer up or calm down another person. Building on the work of Mayor and Salovey (1997) and others, Goleman (1998) further suggested that there are five critical pillars or competencies of EI, namely self-awareness; self-regulation; self-motivation; social awareness (empathy); and social skills. According to Merriam-Webster website (2012), an emotion is “a conscious mental reaction (anger or fear) subjectively experienced as a strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body”. Emotional intelligence is also referred to as emotional quotient (EQ). An individual with high EQ is able to perceive others’ emotions and react to them appropriately. EI has the biggest impact on success, job satisfaction or even in daily lives (Bressert, 2007).
The complex nature of emotional intelligence and its imperative role in wider social affairs has given rise to the examination of its relevance to effective management and leadership. Increasing awareness of the necessity of emotional intelligence within the workplace is evident in numerous studies and research relevant to this area over the recent decades. The link between successful management and emotional intelligence is apparent as it can be seen that high emotional awareness and an ability to manage these emotions highlights three key aspects essential to good leadership: the provision of sustenance for the development of high quality interpersonal relationships with employees, improvement of the decision-making and problem-solving



References: Ashkanasy, N.M. & Daus, C.S. (2002). Emotion in the workplace: The new challenge for managers. The Academy of Management Executive, 16(1), pp.76–86. Boal, K Bressert, S. (2007). What is Emotional Intelligence (EQ)? Psych Central. Retrieved on September 15, 2013, from http://psychcentral.com/lib/what-is-emotional-intelligence-eq/0001037 Carmeli, A Frijda, N.H. (1988). The laws of emotion. American Psychologist, 43, 349±358. George, J.M. (2000). Emotions and Leadership: The Role of Emotional Intelligence. Human Relations, 53(8), pp.1027–1055. Goleman, D Lam, C.S., & O’Higgins, Eleanor R.E., (2010). Enhancing employee outcomes: The interrelated influences of managers’ emotional intelligence and leadership style. Leadership & Organization Development Journal. 33 (2), 149-174. Salovey, P., & Mayer, J.D. (2005). The Science of Emotional intelligence: Current Directions in Psychological Science 14, no. 6, pp. 281-85. YoungHee Hur, Peter T. van den Berg, Celeste P.M. Wilderom. (2011). Transformational leadership as a mediator between emotional intelligence and team outcomes. The Leadership Quarterly. 22 (4), 1027-1055. Zeidner, M., Matthews, G. & Roberts, R.D. (2004). Emotional Intelligence in the Workplace: A Critical Review. Applied Psychology, 53(3), pp.371–399.

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