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This course provides an understanding of the effective integration of technology to improve organizational performance. Students will learn how to evaluate strategies for utilizing technology to support personal and organizational growth. Additionally, students will examine the increasing influence of e-commerce on the role of managers in the workforce. Impacts of the effective integration of technology upon customer relationships are also explored.
Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:
University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.
University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.
Regan, E. A., & O’Connor, B. N. (2002). End-user information systems: Implementing individual and work group technologies (2nd ed.). Upper Saddle River, NJ: Prentice Hall.
All electronic materials are available on the student website.
Week One: What We Expect From Technology|
| Details| Due| Points|
Objectives| 1.1 Define the role of management in relation to using technology in the workplace. 1.2 Discuss management expectations of technology in the business place. 1.3 Explain how staff and customers rate technology’s effectiveness. 1.4 Describe what happens when technology fails.| 2/4/2013| | Readings| Read Ch. 1 (pp. 1–37) & Ch. 8, Sections 8.1–8.3 (pp. 259–269) of End-User Information Systems.Read this week’s Electronic Reserve Readings.| 2/4/2013| | Participation| Participate in class discussion.| 2/4/2013| 2| Learning Team InstructionsLearning Team Charter| Resource: Learning Team ToolkitComplete the Learning Team Charter.| 2/4/2013| | IndividualTechnology and Management Functions Paper| Prepare a 1,050- to 1,400-word paper based on personal experience in the workplace that gives examples of how management at your company expects technology to improve business. Discuss how your company’s current technology is meeting or not meeting business needs. * Format your paper according to APA standards.| 2/4/2013| 10|
Week Two: Personnel in Technology|
| Details| Due| Points|
Objectives| 1 2.5 List the traits of an effective technology manager. 2.6 Identify the personalities of technology personnel and how they affect relationships with nontechnical staff. 2.7 Assess what it takes to build an effective technology support team.| 2/11/2013| | Readings| Read Ch. 6 & 7 (pp. 207–254) of the text.Read this week’s Electronic Reserve Readings.| 2/11/2013| | Participation| Participate in class discussion.| 2/11/2013| 2| IndividualPersonnel in Technology Paper| Resources: Articles located through the University Library, the Internet, magazines, or other sourcesPrepare a 1,050- to 1,400-word paper on what it takes to build an effective technology support team. Address such issues as personalities and how they can affect relationships within and beyond the technical staff. * Format your paper according to APA standards.| 2/11/2013| 10| Quiz| In-class quiz over Week 2 topic| 2/11/2013| 2| Learning TeamOrganizational Technology Plan – Overview,...