Edye Jenkins, Ph.D.
The technological communication advancements discussed in the article, ‘Superhero in the Cubicle’, were IBM Lotus Connections by Big Blue, Smartsheet from Smartsheet.com, Web 2.0 Mashup Server software by Kapow Technology, and Near Time, and Confulence form Atlassian used by John Hopkins University students. IBM Lotus Connections and Near-Time share similarities in enabling the users to blog, wiki, and mashup because these collaborative Web technology tools are equipped with the social computing abilities. Both of these advanced technological tools are both easy to install, without any IT’s assistance, and inexpensive (economical). Near-Time allows the users to sort out the information source and develop new informal channels; in contrast, IBM Lotus Connections does not allow users the same information sorting and creating functions. Making use of these advanced technological tools for wiki, store and retrieve data, and blogging seems practical and beneficial at my workplace; however, my job does not always need these highly developed technological devices to accomplish the work goals. Although the present business environment adapts to itself to the highly and rapidly changing setting, I do not think these technological advancements in communication mentioned in the article follow the traditionally considered business communication yet. According to the article, it is evident that these advanced communication tools are present in the current business environment; numerous businesses do not seem to accept and utilize all the tools included in the article to operate their everyday business activities. Perhaps, many businesses, small and big, still consider these advanced tools as the novel commodities. In addition, some companies may still consider these collaborative tools as high maintenance products because the...