Teams and Team Dynamics

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Teams and team dynamics
Lecture outline
* Teams v functional groups
* Katzenbach and Smith (1993) – a critique
* Belbin – a critique
* Socio-technical system approach – a critique
* Teamwork at the university
* Teamwork in recruitment and selection
* A sociolinguistic perspective on team dynamics (Donnellon 1996) A team is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable’ (Katzenbach and Smith 1993, p. 113) The rationale behind teams: - an alternative to repetitive work routines; rotation of tasks within a team; enhancement of employee involvement; improves organizational performance (Delarue et al 2008) – lecture 8 more 1. Teams are advocated by: - socio-technical system ideas; the quality of working life movement n the 1980s; Proponents of TQM, BPR(Business process reengineering ); Management thinkers such as Drucker (1988) and Peters (1989); the Japanese model of teamworking 2.

* Katzenbach and Smith (1993) - Teams will become the primary unit of performance * The best teams will
* Be committed to common goals set by higher management * Have enough responsibility to develop their own approach * Encourage open discussion
* Be based on mutual accountability
* Have the right mix of skills
* But they bring organizational and personal risk in individualistic cultures (personal career risk)

* A critique of Katzenbach and Smith: Little empirical evidence of enhanced performance (methodology unclear) * Hard unitarist HRM approach (Storey 1995)
* Ignore evidence of the drawbacks of teams
* Ignore issues of motivation and job satisfaction, feelings and personal reflections Masculinist discourse of control and performance (Metcalf and Linstead 2003

Belbin – team roles
* ‘a pattern of behaviour that characterises one person’s behaviour in...
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