Customer Service and Supplier

Since the business environment is getting more and more competitive, market conditions across all over the world become more challenging than ever. And in a large extent, those competitive strengths are kinds of transformed to cost pressures which have been more progressively passed back to the suppliers (Reinecke, 2007). As a result, the supplier selection process becomes a remarkable amount of a company’s financial resources. At the same time, companies also would like to see considerable benefits from contracting with suppliers who can propose high values. It is easy to find a supplier everywhere; however it is hard to distinguish who are already prepared to enter into the competition seriously and who is the best of it with such plenty of supply chain (Swan, 1976). Therefore, for all the perspective of main buyers in value-adding enterprises, the critical issue is no wonder pointed out to supplier selection (Hirakubo, 1998). In this essay, the typical selection criteria to rightly select the suppliers would be introduced, which are including identifying potential suppliers criteria, supportive supplier criteria, service performance criteria, product performance criteria and cost criteria. To start with identifying potential suppliers criteria, at the first place, it is very important that company itself do not only hold existing suppliers, but also have to discover new suppliers in order to survive in the powerfully and competitive worldwide economy (Reindcke, 2007). A firm knows how to find out new suppliers always plays a significant role for this criterion; and always do not forget to find a new supplier. There are many existing new suppliers that are very good at some works and normally they are being neglected since the company always keeps the existing suppliers profile (Ranks, 2012). Some of them may have skills and production technology to help reduce the cost or others may be able to remain a lower labor amount. So always keep cooperating with